Clients Relations Manager at Zinance Limited

Zinance Limited is a dynamic Information Technology and Consulting firm committed to delivering innovative digital solutions and strategic advisory services to businesses of all sizes. We combine technical expertise with industry insight to help organizations improve performance, streamline operations, and achieve sustainable growth.

We are recruiting to fill the position below:

Job Title: Clients Relations Manager

Location: Ikeja, Lagos 
Employment Type: Full-time

Job Summary

• We are looking for a Client Relations Manager to create and nurture long-term relationships with customers.
• You will resolve any issues that arise to ensure customers are satisfied with our services.

Responsibilities

• Build relationships with key employees among customers
• Create plans to address clients’ business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with customers to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them
• Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

Requirements and skills

• Background in customer service; industry knowledge is a plus
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Ability to work well with a team.

Salary
N160,000 - N220,000 monthly.

Application Closing Date
24th June, 2026.

How to Apply
Interested and qualified applicants should forward their CV to: zinancelimited@gmail.com using the job title as the subject of the email.