PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Regional Manager – Buy Now, Pay Later (BNPL)
Location: Benin City, Edo
Employment Type: Full-time
Department: Business Operations / Sales & Partnerships
Reports To: Head of Business Development / Country Manager
About the Role
- The Regional Manager will be responsible for driving growth, operational excellence, and strategic partnerships within the assigned region for our Buy Now, Pay Later (BNPL) business.
- This role combines commercial leadership, strategic thinking, and hands-on execution to build and manage merchant relationships, ensure compliance, and deliver financial performance targets.
- You will act as the key regional representative, leading cross-functional teams to scale BNPL adoption, optimize partner performance, and deliver superior customer experience.
Key Responsibilities
Business Growth & Strategy:
- Develop and execute the regional business plan aligned with national BNPL strategy and revenue goals.
- Identify new growth opportunities, merchant categories, and distribution channels.
- Monitor market trends, consumer behavior, and competitor activities to inform strategy and product positioning.
Partnership Management:
- Build and manage relationships with key merchants, aggregators, and payment partners.
- Negotiate commercial terms, pricing, and marketing agreements.
- Ensure partner satisfaction through regular engagement, performance reviews, and joint business planning.
Operational Excellence:
- Oversee regional operations including merchant onboarding, compliance, and transaction performance.
- Collaborate with product, risk, and finance teams to improve approval rates, repayment performance, and service quality.
- Ensure adherence to company policies, credit risk frameworks, and regulatory requirements.
Team Leadership:
- Lead, coach, and develop a team of sales and account managers.
- Set clear objectives, monitor performance, and promote a high-performance culture.
- Foster collaboration across internal teams including marketing, credit, product, and customer service.
Financial Performance:
- Own and deliver on regional revenue, portfolio quality, and profitability KPIs.
- Analyze financial metrics and prepare regular business performance reports.
- Drive cost optimization and efficient allocation of regional resources.
KPIs & Success Measures
- Regional revenue growth and merchant acquisition targets.
- Portfolio health (default rates, repayment performance).
- Partner satisfaction and retention.
- Operational efficiency and compliance adherence.
- Employee engagement and team performance metrics.
Qualifications & Experience
- Bachelor’s degree in Business, Finance, Economics, or a related field (MBA preferred).
- At least 3 years in a regional or multi-market management role.
- Proven track record in B2B sales, partnership development, or channel management.
- Strong understanding of BNPL, consumer credit, or digital payments ecosystems.
Skills & Competencies:
- Strategic thinker with strong analytical and commercial acumen.
- Excellent negotiation, communication, and stakeholder management skills.
- Demonstrated leadership and team management capability.
- Data-driven decision maker with hands-on problem-solving approach.
- Ability to work in a fast-paced, evolving fintech environment.
- Familiarity with digital platforms, CRM tools, and financial analytics.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/901135/regional-manager-buy-now-pay-later-bnpl-at-palmpay.html