System Operations Manager at More Tables Limited

MoreTables is a restaurant reservation & management platform designed to streamline the dining experience for both guests and restaurants. Diners can easily discover, book, and manage reservations at their favorite restaurants, while restaurant owners benefit from intuitive tools that optimize table management, reduce no-shows, and build lasting relationships with their guests. The platform blends convenience, hospitality, and smart technology to support growth and enhance customer satisfaction.

We are recruiting to fill the position below:

Job Title: System Operations Manager

Location: Nigeria

Job Description

• The System Operations Manager is responsible for ensuring the reliability, security, and performance of the platform. This role owns day-to-day technical operations, including support systems, infrastructure stability, and data protection processes.

Key Responsibilities

• Manage and resolve incoming support tickets from internal teams and restaurant partners
• Troubleshoot platform issues and escalate bugs to engineering when needed
• Monitor platform uptime, speed, and system health
• Proactively identify and resolve performance bottlenecks
• Coordinate incident response and post-mortem reviews
• Enforce platform security protocols and access controls
• Monitor for vulnerabilities, suspicious activity, and breaches
• Ensure compliance with data protection best practices
• Perform and verify regular system backups
• Maintain disaster recovery procedures
• Ensure data accuracy and integrity across systems
• Manage internal tools (admin dashboards, ticketing systems, monitoring tools)
• Support integrations and third-party services

Key Requirements

• Minimum of 5 years IT experience
• Experience in technical operations, IT support, or DevOps
• Strong troubleshooting and problem-solving skills
• Familiarity with monitoring tools, cloud platforms, and basic security practices:
  • Quality Assurance Testing
  • GitHub Experience
  • Architecture Infrastructure Experience
  • Mobile and Backend Systems
  • Next.js Application, React Native Mobile release, Laravel APIs, Linux servers, MySQL databases, deployment pipeline, monitoring tools, DNS, SSL
• Ability to manage multiple priorities in a fast-paced environment
• Hospitality experience a plus but not required

Application Closing Date
15th July, 2026.

How to Apply
Interested and qualified candidates should send their updated CV / Resume to: careers@moretables.com using the Job Title and name you are applying for in the subject as the subject of the email.

Note: We look forward to reviewing your experience and learning more about how you can contribute to the MoreTables team.