EMADOR Nigeria Integrated Resources is a dynamic, multi-sector business dedicated to delivering innovative and reliable solutions across the energy, real estate, and general trading industries. The company specializes in solar energy sales and services, providing sustainable and cost-effective power solutions to homes and businesses.
We are recruiting to fill the position below:
Job Title: Call Center Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Description
- We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Requirements
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Salary
N100,000 - N150,000 / Month.
Application Closing Date
18th June, 2026.
https://www.hotnigerianjobs.com/hotjobs/901922/call-center-representative-at-emador-nigeria-integ.html