Front Desk Officer at Teestone Hotels & Apartments

Welcome to Teestone Hotel & Apartments, a modern boutique hotel located in the peaceful neighborhood of Ikeja and only 15 minutes from Muritala Muhammed International Airport.

For travelers searching for hotels in Ikeja, Teestone offers the perfect combination of comfort, convenience, and contemporary hospitality. Whether you are visiting Lagos for business, attending meetings in Ikeja, catching an early flight, or simply planning a relaxing staycation, our hotel provides a stylish and welcoming environment designed to make your stay memorable.

Unlike many traditional hotels near Lagos airport, Teestone Hotel & Apartments provides guests with a quieter and more relaxing setting away from the heavy airport traffic while still maintaining quick and easy access to the airport and major commercial areas of Ikeja.

Our thoughtfully designed rooms, rooftop bar, suspended swimming pool, and personalized guest experience make Teestone one of the most comfortable places to stay for visitors looking for quality accommodation in Ikeja.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Front Desk Officer is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and ensuring a smooth and pleasant stay experience.

Key Responsibilities

• Welcome guests warmly and assist with check-in and check-out procedures.
• Handle guest reservations, bookings, and cancellations.
• Respond to guest inquiries, requests, and complaints promptly.
• Maintain accurate records of guest information and room availability.
• Answer phone calls and direct them appropriately.
• Coordinate with housekeeping and maintenance for room readiness.
• Process payments and issue receipts.
• Ensure the front desk area is clean, organized, and professional at all times.

Requirements

• Minimum of HND / B.Sc. in any related field.
• Proven experience in customer service or hospitality is an added advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge (MS Word, Excel, booking systems).
• Professional appearance and attitude.
• Ability to multitask and work under pressure.
• Proximity to work location.

Skills & Competencies:

• Excellent communication skills.
• Strong customer service orientation.
• Attention to detail.
• Problem-solving skills.
• Time management and organization.

Application Closing Date
8th June, 2026.