Phone Servicing Technician at M-KOPA Nigeria

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Phone Servicing Technician

Location: Nigeria

Role Overview

• Diagnosing hardware and software faults using specialist tools, performing repairs and thorough post-repair testing, and maintaining accurate records for every device that passes through your hands — so nothing slips through and no customer waits longer than necessary.
• Communicating clearly with customers about technical issues and repair outcomes, while collaborating with team members and management to resolve complex cases that go beyond standard troubleshooting.
• Hitting productivity and turnaround targets without compromising on quality — the two aren't in tension here; they're both non-negotiable.

What You'll Need

• A secondary school certificate plus a relevant technical qualification, and a minimum of 2 years of hands-on mobile phone repair and servicing experience.
• Proven proficiency with phone repair tools, diagnostic equipment, and service software — including the demonstrated ability to troubleshoot complex problems independently.
• Reliable, detail-oriented working habits and a professional approach to customer interaction, including comfort with asset management systems and service ticketing tools.

What You'll Do

• This is a warehouse-based, hands-on role.
• You'll work with electronic components, solvents, and small parts in a structured environment with real productivity expectations. Peak periods mean extended hours.
• If you're the kind of technician who takes pride in doing it right the first time and wants to work somewhere that actually measures and rewards that — this is the right environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online