Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.
Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.
We are recruiting to fill the position below:
Job Title: HIFU Brand Manager ( Female)
Location: Ikoyi, Lagos
Employment Type: Full-time (with travel to other Nordica centres as required)
Department: Business Development
Reports To: Head, Business Development & Head of Centre
Job Purpose
Key Responsibilities
Brand Strategy and Growth:
Marketing and Communication:
Operations and Service Delivery:
Business Performance and Reporting:
Team Development and Collaboration:
Qualifications
Requirements:
KPIs
|
KPI Area |
Objective |
Target / Metric |
Measurement Method |
Frequency |
|
Brand Awareness |
Increase visibility of HIFU services |
Achieve 30% growth in online and offline brand visibility within 6 months |
Social media metrics, event participation, referral network growth |
Quarterly |
|
Patient Conversion |
Improve conversion from enquiries to treatment |
≥ 40% conversion rate from leads to actual HIFU procedures |
CRM reports, enquiry logs |
Monthly |
|
Revenue Growth |
Drive service profitability |
Achieve 20% increase in monthly revenue
|
Financial reports |
Monthly |
|
Referral Engagement |
Expand medical referral network |
Onboard at least 5 new referring doctors/clinics per quarter |
Referral register and referral feedback |
Monthly |
|
Customer Experience |
Maintain excellent patient satisfaction |
≥ 70% positive feedback from post-service surveys |
Patient feedback forms and follow-up calls |
Monthly |
|
Team Development |
Build capable and motivated internal and external support teams |
Conduct at least 1 training or knowledge-sharing session quarterly |
Training attendance and evaluation records |
Quarterly |
|
Reporting & Analytics |
Ensure timely and accurate data reporting |
100% compliance with dashboard and weekly report submissions |
Submission record and management review |
Weekly / Monthly / As required |
|
Community & Institutional Outreach |
Secure speaking and presentation opportunities to promote HIFU awareness |
Secure at least 3 presentations quarterly with churches, women’s organizations, and professional bodies |
Presentation records, photos, and feedback summary |
Quarterly |
|
HMO Partnerships |
Strengthen and expand HMO collaborations for HIFU service inclusion |
Establish or renew partnerships with at least 2 HMOs per quarter |
Signed agreements, partnership records, and referral volume |
Quarterly |
Working Hours:
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: apply@alfred-victoria.com using the Job Title as the subject of the email.
Note: If your competence, career goals and aspirations are in alignment with the requirements of this job role, kindly apply.