HR Associate at Khenpro Global Services

Khenpro Global Services is a human capital organization based in Lagos, Nigeria. We provide human resources services to various clients in different sectors. Our Recruitment and Outsourcing Services have helped improve the efficiency and effectiveness of our clients' service delivery. Our main focus is to enhance client organizations by providing quality services on various aspects of their human resources, allowing the organization to focus on its core issues.

We are recruiting to fill the position below:

Job Title: HR Associate

Location: Mainland, Lagos
Employment Type: Full-time

Job Summary

• The Human Resources Associate will provide comprehensive support in executing the organization's people strategy and daily HR operations across multiple outlets and business units.
• The role requires a proactive and hands-on professional who can drive recruitment, employee relations, performance management, workforce planning, compliance, and talent development initiatives while ensuring alignment with organizational objectives.

Key Responsibilities
Talent Acquisition & Workforce Planning:

• Coordinate end-to-end recruitment activities, including manpower planning, sourcing, screening, interviewing, selection, and onboarding.
• Partner with department heads to identify staffing needs and develop recruitment plans.
• Monitor workforce requirements and recommend solutions to address staffing gaps.
• Build and maintain a pipeline of qualified candidates for critical positions.

Employee Relations & Engagement:

• Serve as a trusted point of contact for employee concerns, grievances, and workplace issues.
• Facilitate conflict resolution and support disciplinary processes in line with company policies.
• Promote employee engagement initiatives that enhance morale, productivity, and retention.
• Support the implementation of culture-building and employee recognition programs.

Performance Management:

• Coordinate performance appraisal cycles and ensure timely completion across departments.
• Monitor employee performance trends and provide reports to management.
• Support the development and implementation of performance improvement plans where necessary.
• Work closely with line managers to ensure accountability and performance excellence.

Learning & Development:

• Identify training needs through performance reviews and operational requirements.
• Coordinate employee training, induction, and development programs.
• Track training effectiveness and maintain learning records.
• Support succession planning and talent development initiatives.

HR Operations & Administration:

• Maintain accurate employee records, HR databases, and personnel files.
• Oversee leave administration, attendance management, and employee documentation.
• Prepare HR reports, dashboards, and workforce analytics for management review.
• Ensure smooth execution of onboarding and exit management processes.

Compensation, Benefits & Payroll Support:

• Support payroll administration by ensuring accurate employee data and records.
• Assist in the administration of employee benefits and welfare programs.
• Monitor compensation-related documentation and employee records.

Compliance & Policy Administration:

• Ensure compliance with labor laws, statutory requirements, and company policies.
• Support the review, implementation, and communication of HR policies and procedures.
• Conduct periodic HR audits to ensure operational and regulatory compliance.
• Manage documentation relating to disciplinary actions, investigations, and compliance matters.

HR Projects & Organizational Development:

• Participate in organizational development initiatives aimed at improving productivity and employee experience.
• Support change management and business transformation projects.
• Contribute to the development and implementation of HR strategies that support business growth.
• Drive continuous improvement of HR processes, systems, and practices.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Industrial Relations, Psychology, or a related field.
• 3–5 years of progressive HR experience, preferably within QSR, retail, hospitality, FMCG, or multi-site operations.
• Professional HR certification (CIPM, HRCI, SHRM, or equivalent) is an added advantage.
• Strong understanding of Nigerian labor laws and HR best practices.

Skills & Competencies:

• Talent acquisition and workforce planning
• Employee relations and conflict management
• Performance management
• Learning and development coordination
• HR analytics and reporting
• Policy implementation and compliance management
• Strong communication and stakeholder management skills
• Problem-solving and decision-making ability
• High level of professionalism, discretion, and confidentiality
• Proficiency in Microsoft Office Suite and HRIS platforms.

Application Closing Date
30th June, 2026,

How to Apply
Interestedand qualified candidates should send their curriculum vitae to: hr@khenpro.com using the job title as the subject of the mail.