Dispatch Rider at Fatgbems Petroluem Company Limited

Fatgbems Group is a diversified Nigerian conglomerate with interests in petroleum marketing, gas services, automotive solutions, agriculture, and real estate. With over 30 years of industry experience, we are committed to delivering quality services, operational excellence, innovation, and sustainable value to our customers and stakeholders. We offer a dynamic work environment that fosters growth, professionalism, and career development.

We are recruiting to fill the position below:

Job Title: Dispatch Rider

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Dispatch Rider is responsible for the safe, timely, and efficient delivery and collection of documents, parcels, products, and other company items.
• The role involves ensuring that deliveries are completed accurately while maintaining excellent customer service and adhering to all traffic and safety regulations.

Key Responsibilities

• Deliver and collect parcels, documents, and other items to and from designated locations.
• Ensure timely delivery of goods according to assigned schedules.
• Obtain delivery acknowledgements, signatures, and relevant documentation from recipients.
• Verify items before dispatch to ensure accuracy and completeness.
• Maintain proper records of deliveries, collections, fuel usage, and mileage.
• Ensure the assigned motorcycle is clean, functional, and properly maintained.
• Conduct routine inspections and promptly report mechanical faults or damages.
• Comply with all road safety regulations, traffic laws, and company policies.
• Handle company property and customers' items with care and professionalism.
• Assist with administrative errands such as bank transactions, document submissions, and procurement-related deliveries when required.
• Report delivery issues, delays, accidents, or security concerns immediately.
• Maintain confidentiality of company and customer information.

Key Performance Indicators (KPIs)

• Delivery turnaround time.
• On-time delivery rate.
• Number of successful deliveries completed.
• Vehicle maintenance compliance.
• Customer satisfaction level.
• Incident/accident-free record.
• Accuracy of delivery documentation.

Requirements

• Minimum of SSCE / WAEC qualification.
• Valid Rider's Permit and driver's license.
• Proven experience as a dispatch rider, courier, or similar role.
• Good knowledge of local routes and road networks.
• Ability to read maps and use GPS navigation tools.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet delivery deadlines.
• Physically fit and able to ride for extended periods.

Skills and Competencies:

• Time management and punctuality.
• Attention to detail.
• Customer service orientation.
• Integrity and reliability.
• Problem-solving ability.
• Safety consciousness.
• Good organizational skills.

Working Conditions:

• Frequent travel within assigned locations.
• Exposure to varying weather and road conditions.
• May be required to work weekends, holidays, or beyond normal working hours based on operational needs.

Salary
N100,000 monthly. 

Application Closing Date
30th June, 2026.