People and Operations Manager at CloudPlexo

CloudPlexo is a global leader in cloud-native IT consulting, helping businesses unlock the potential of the technology to achieve agility, scalability, flexibility, and security. Recognised as an AWS Advanced Tier Consulting & Technology Partner, the company specializes in services such as Cloud Migration & Optimization, Cloud Security & Cybersecurity, Data Analytics & AI, and DevOps as a Service and others. By leveraging cutting-edge strategies, CloudPlexo helps enterprises achieve their IT and business transformation goals. With a commitment to empowering businesses worldwide, CloudPlexo drives digital transformation to deliver meaningful results.

We are recruiting to fill the position below:

Job Title: People and Operations Manager

Location: Abuja, Nigeria
Job Type: Full time

Job Description

• We are seeking a proactive and detail-driven People & Operations Manager to join our team. You’ll play a pivotal role in ensuring smooth payroll operations, managing technical recruitment, strengthening onboarding & learning programmes, and shaping foundational HR policies. 

Job Responsibilities

• Manage end-to-end recruitment for tech and non-tech roles by crafting job postings, screening, and guiding candidates through interviews and offers.
• Process payroll accurately and on time; troubleshoot payroll issues; collaborate closely with finance.
• Manage benefits administration (PTO, leaves, insurance) and maintain records.
• Design and execute seamless onboarding experiences; ensure all documentation, orientation, and system access are completed.
• Support L&D initiatives: coordinate training sessions, manage training calendars, track participation and completion.
• Contribute to drafting and updating HR policies, standard operating procedures and handbooks, ensuring labour law compliance across different countries.
• Maintain employee records, respond to HR inquiries, analyse HR metrics, and support continuous process improvements.
• Maintain employee databases, analyse HR metrics (turnover, time-to-hire, satisfaction), and generate insights.

Requirements

• 5-7 years of experience in HR or People Operations.
• Candidates must possess a recognised HR certification e.g. CIPM, CIHRM, SPHRI, HRCI. 
• Proven expertise in managing technical recruitment cycles.
• Sound knowledge of payroll systems and proficiency in HR systems.
• Experience coordinating onboarding and training programs.
• Strong communication skills and a collaborative mindset.
• Good knowledge of data analysis (Excel, HR dashboards), with excellent attention to detail.
• Strong knowledge of labor laws and employment regulations across at least two regions.
• Ability to prioritize in a fast-paced, evolving work environment.
• Experience working in a consulting firm is an advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online