Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.
Main Function
- The Marketing and Sales Personnel will be responsible for driving sales growth, increasing customer acquisition, and promoting the restaurant products and services through strategic marketing and sales initiatives.
- The role involves identifying sales opportunities, building customer relationships, coordinating promotional activities, and supporting revenue generation efforts.
- The ideal candidate should possess strong communication, negotiation, and customer engagement skills with experience in bakery, food, or hospitality sales.
Role Responsibilitie
Sales and Business Development:
- Identify and pursue new sales opportunities for bakery products and services.
- Build and maintain relationships with corporate clients, walk-in customers, vendors, and partners.
- Promote bakery products to restaurants, supermarkets, events, offices, and retail outlets.
- Achieve assigned sales targets and revenue goals.
Marketing and Promotions:
- Support development and execution of marketing campaigns and promotional activities.
- Coordinate product promotions, sampling campaigns, and customer engagement activities.
- Collaborate with the social media and branding teams to increase product visibility.
- Monitor market trends, customer preferences, and competitor activities.
Customer Relationship Management:
- Ensure excellent customer service and relationship management.
- Handle customer inquiries, complaints, and feedback professionally.
- Follow up on orders, deliveries, and customer satisfaction.
- Maintain strong customer retention and repeat business strategies.
Reporting and Market Analysis:
- Prepare sales reports, customer records, and performance updates.
- Analyze sales trends and recommend strategies for improvement.
- Maintain accurate records of client interactions and transactions.
Collaboration and Coordination:
- Work closely with bakery production and operations teams to ensure timely order fulfillment.
- Support planning for festive promotions, corporate orders, and special events.
- Assist management with market expansion initiatives.
Qualifications and Requirements
Education and Certifications:
- Bachelor’s degree, HND, or OND in Marketing, Business Administration, Mass Communication, or related discipline.
- Professional sales or digital marketing certifications will be an added advantage.
Experience:
- Minimum of 2 years experience in marketing, sales, or business development.
- Must have relevant experience in bakery, restaurant, food production, hospitality, or FMCG sectors.
- Proven ability to meet sales targets and manage customer relationships.
Skills:
Sales and Marketing Skills:
- Strong sales, negotiation, and persuasion skills.
- Good understanding of customer acquisition and marketing strategies.
- Ability to identify and convert business opportunities.
Communication and Customer Service:
- Excellent communication and interpersonal skills.
- Strong customer relationship management abilities.
- Professional appearance and presentation skills.
Organizational and Analytical Skills:
- Ability to manage multiple clients and sales activities effectively.
- Strong reporting and record-keeping skills.
Adaptability and Professionalism:
- Self-motivated and target-driven.
- Ability to work independently and under pressure.