Business Operations Manager (Banking & Payment Operations) at Waya Multilinks

WAYA Group Business is a client- focused, results - driven Fintech. The group business consist of 4 different business modules: WAYABANK (Digital banking) - Typical Digital Banking like every other bank for personal and business users.; WayaPay / WayaQuick (Payment gateway): This is typical payment gateway software.; WayaPos (Agency Banking and POS terminal transaction processing service); and Social Platform (WayaGram). Social media and interaction platform such as Instagram. A combination of Instagram, Facebook, Twitter, WhatsApp and payment wallet. (African version of WeChat Pay of China).

We are recruiting to fill the position below:

Job Title: Business Operations Manager (Banking & Payment Operations)

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly analytical and operations - driven Business Operations Manager to oversee banking and payment operations across the Waya ecosystem.
• The ideal candidate will drive operational efficiency, manage transaction processing and settlements, optimize work flows, support compliance processes, and enhance overall service delivery within a fast - paced fintech environment.

Job Responsiblities

• Business transformation, people & processes, cloud strategy, technology, data center transformation, IT security, payment compliance
• Developing the Enterprise Architecture
• Auditing compliance within the Enterprise Architecture standards
• Serving as advisor to senior business management on business and information integration strategies
• Developing methods and techniques for modeling technologies
• Develop and enforce business policies, processes and procedures across all functions and departments
• Develop and implement goals and objectives for each department
• Implement performance assessment, tracking and monitoring procedure
• Influencing the organization to accomplish goals and needs through architecture activities
• Develop and maintain project level and Enterprise level model consistency and integration
• Build an effective architecture organization
• Translate or map business strategy into information strategy
• Build and develop technology product and vendor strategies, products, and customer preferences
• Model and represent the organizations business requirements in a human consumable manner, as it relates to strategy
• Building up and managing the entire customer service and business operations
• Advice and lead growth strategies on Agency banking and enterprises.
• Collaborate with relevant parties to create a budget.
• Oversee money handling, accounting, and bank processes.
• Implement plans to address stock losses and theft.
• Employ means of controlling company costs.
• Generate financial reports.
• Manage marketing initiatives.
• Maximize operating potential to exceed customers’ expectations and company goals.

Requirements

• Bachelor's Degree in Business Administration and other related courses
• 7+ years of experience (Must have experience in banking, finance and fintech)
• Proficient ability to manage complex budgets.
• Proficient ethical leadership abilities.
• Excellent communication skills, both written and verbal.
• Outstanding people skills.
• Ability to make projections into the future.

Application Closing Date
26th June, 2026

How to Apply
Interested and qualified candidates should send their updated CV and a cover letter to: hr@wayalinks.com using the Job Title as the subject of the mail.