Castel Resources Consultancy Limited - We unlock your business's full potential with our comprehensive HR outsourcing services. Our expert team handles everything from recruitment and payroll processing to employee benefits administration and compliance, freeing you from administrative burdens and ensuring legal compliance. With advanced HR technology, strategic planning, and dedicated support for employee development and relations, we streamline your HR functions, allowing you to focus on your core business activities and drive growth. Partner with us to elevate your HR capabilities and achieve seamless, efficient operations.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Port Harcourt, Rivers
Employment Type: Full-time
Summary
- Are you passionate about helping customers and delivering exceptional service? We are seeking a smart, professional, and customer-focused Customer Service Representative to join our team.
Key Responsibilities
- Respond to customer inquiries and complaints promptly
- Provide accurate information about products and services
- Resolve customer issues professionally and efficiently
- Maintain positive customer relationships
- Process orders, requests, and follow-ups
- Keep accurate records of customer interactions
- Escalate complex issues to the appropriate department.
Requirements
- HND / B.Sc Degree in any relevant field
- Proven experience in customer service is an advantage
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving skills
- Good knowledge of Microsoft Office tools
- Ability to remain calm and professional under pressure
- Customer-focused with a positive attitude.
What We're Looking For:
- Excellent communication skills
- Strong attention to detail
- Professional appearance and demeanor
- Ability to multitask and work in a fast-paced environment.
Application Closing Date
25th June, 2026.
How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the job title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/905236/customer-service-representative-at-castel-resource.html