Safe Parking Limited - Our online retail mall located in Abuja who is determined to be the largest on-line retail mall, is launching with thousands of products, and unbeatable prices is hiring a team of achievers to lead it operations.
We are recruiting to fill the vacant position below:
Job Title: Dispatch Rider/Driver
Location: Abuja
Job Description and Responsibilities
- Ensure the accuracy and on-time delivery of every customer order, maintaining Always Customer First Service while ensuring the highest level of safety standards.
- Create opportunities to exceed customer service expectations through a commitment to Always Customer First service.
- Liaise with and support the warehouse team, including operations manager,and customer service team, to ensure a timely and positive delivery experience for customers.
- Work with office and store teams to resolve customer service recovery situations involving returns, refunds, etc.
- Share information including customer feedback from the delivery route with the E-Commerce Operations Specialist / Team Leader.
- Operate the delivery vehicle safely and adhere to all rules of the road at all times.
- Maintain the delivery vehicle to a high standard of cleanliness and road-worthiness.
- Achieve operational standards for the Online Shopping Department (e.g. customer service for delivery orders, adherence to route schedules, cleanliness, food safety, shrink, scheduling, health and safety).
- Remain current with key messages from Team leaders / E-Commerce Operations Specialist to ensure alignment with key business objectives.
Qualifications
- A passion for delivering Always Customer First service.
- Possession of a valid driver's license, demonstrating a safe driving record.
- Experience delivering excellent customer service in a team environment.
- Strong work ethic and ‘let’s get it done’ attitude.
- Sense of humor and a fun attitude at work.
- Excellent communication skills both written and verbal.
- Ability to work independently, without supervision.
- High degree of professionalism with an optimistic and resilient approach.
- Flexibility regarding scheduling, as required.
- Strong organization, prioritization and problem solving skills.
- Ability to read a map and operate a GPS.
- Must be able to lift totes up to 40lbs.
Experience and/or knowledge with the following is considered an asset:
- Achieving sales targets and profitability
- Shrink management
- Health and Safety
- Product Safety
- Computer skills (or a willingness to learn)
- The dispatch riders/driver should have a minimum of Secondary School Certificate and must be able to speak English language fluently.
- 1 year minimum experience working as a dispatch rider/driver
- Must have a riders permit/Drivers License
- Must be familiar with Abuja metropolis
Our Offer
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
- A unique experience in launching and scaling new internet concepts within Nigeria
- Becoming a part of a highly professional and dynamic team working around Nigeria
- A unique experience at working with the best brains and sharpest minds within Nigeria
Application Closing Date
6th June, 2016.
How to Apply
Interested and qualified candidates should send their cover letter and resume/CV's to:
[email protected]
Note
- NYSC members who are looking for on-the-job training from may apply.
- Only Abuja residence can apply