Liebherr Group today is a leading manufacturer of construction and mining equipment established in 1949 , but also supplies innovative user-oriented products and services in many other fields. The family-owned enterprise employs 46,000 people in over 135 companies worldwide.
We are recruiting to fill the position below:
Job Title: Service Manager, Earthmoving & Mining
Job ID: 82308
Location: Abuja (FCT)
Job Summary
- We are looking for an experienced Service Manager Earthmoving & Mining to lead aftersales service operations for Earthmoving & Mining equipment in Nigeria.
- You will be responsible for delivering high-quality service, maximizing equipment uptime, and driving customer satisfaction and service business growth.
Responsibilities
- Service Operations: Manage all field and workshop activities, ensuring safe, timely and high-quality execution
- Customer Support: Serve as the main customer contact and resolve issues efficiently
- Leadership: Lead, coach and monitor service teams
- Technical Support: Guide to troubleshooting and major repairs
- Parts & Planning: Ensure parts availability and optimize service planning
- Warranty & Quality: Oversee warranty handling and continuous improvement
- Business Growth: Identify opportunities to increase service revenue and warranty recovery
- Cost & Reporting: Control costs and track performance against KPIs
- Compliance & Safety: Ensure adherence to standards and HSE practices
Requirements
- Bachelor’s Degree in mechanical, electrical or related engineering field
- 7–10 years’ experience in heavy equipment service (mining/earthmoving preferred)
- Proven experience managing efficient, well-performing service teams and operations
- High customer satisfaction orientation and
- Strong technical knowledge (hydraulics, engines, electrical systems)
- Experience with Liebherr equipment is an advantage
- Fluent in English
- Willingness to travel frequently within Nigeria.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/907114/service-manager-earthmoving-mining-at-liebherr-gro.html