Lonadek Global Services (LGS) is a multi-award-winning, ISO 9001:2015 certified, woman-owned Engineering Technology, Asset Performance, and Information Management company delivering innovative solutions across the Energy, Power, Infrastructure, Manufacturing, Mining, Agriculture, and Oil & Gas sectors.
We are recruiting to fill the position below:
Job Title: Chief Operating Officer (COO)
Location: Lagos
Employment Type: Full-time
Role Overview
- The Chief Operating Officer (COO) is responsible for leading the daily operations across the company’s core business streams: Engineering Technology, Training, Consulting, and Outsourcing.
- This role requires a strategic and execution-driven leader who can integrate service delivery, product development, and client management while driving operational excellence, scalability, and profitability across all business units.
Key Responsibilities
Operational Leadership:
- Provide end-to-end oversight across all business streams:
- Engineering Technology (software solutions, implementation, support)
- Training (professional development, technical and corporate learning programs)
- Consulting (business, HR, and engineering advisory services)
- Outsourcing (HR outsourcing, workforce management, and talent solutions)
- Translate corporate strategy into actionable operational plans and KPIs
- Ensure efficiency, quality delivery, and scalability across all service lines
- Align processes and resources to support growth across diverse business streams.
Business Growth & Strategy Execution:
- Partner with the CEO to execute company-wide strategy across multiple business streams
- Identify and develop new market opportunities in:
- Engineering and technology solutions
- Professional training and capacity development
- Consulting and advisory services
- Outsourcing and managed services
- Enhance and diversify service offerings and product portfolios
- Drive pricing strategies, revenue growth, and margin optimization.
Client Delivery & Experience:
- Ensure consistent, high-quality delivery across:
- Engineering technology solutions (implementation, integration, lifecycle support)
- Training programs (curriculum delivery, certification, client outcomes)
- Consulting engagements (strategy, HR, engineering advisory)
- Outsourcing services (workforce efficiency, compliance, service excellence)
- Build systems to drive client satisfaction, retention, and account growth
- Manage key client relationships and resolve escalations effectively
- Strengthen cross-selling and upselling across business streams.
Process Optimization & Systems:
- Design and implement scalable operating frameworks, SOPs, and governance models
- Drive digital transformation across all business functions
- Implement and optimize systems for:
- Project and program management
- Learning management systems (LMS) for training delivery
- HR service delivery and outsourcing operations
- Software/product lifecycle management (Agile, DevOps)
- Improve operational efficiency through automation and process standardization.
Team Leadership & Culture:
- Lead and integrate cross-functional teams including:
- Engineers and developers
- Trainers and instructional designers
- Consultants and advisors
- Operations and outsourcing teams
- Foster a high-performance, accountable, and innovative culture
- Build leadership capacity and drive succession planning
- Encourage collaboration across diverse service lines.
Financial & Performance Management:
- Own operational budgets and drive cost optimization initiatives
- Monitor profitability across:
- Engineering technology products and services
- Training programs
- Consulting engagements
- Outsourcing contracts
- Track and report performance through KPIs and dashboards
- Ensure strong cost control, revenue growth, and margin expansion.
Compliance & Risk Management:
- Ensure compliance with:
- Labor laws and outsourcing regulations
- Data protection and privacy standards
- Industry-specific engineering and consulting regulations
- Mitigate operational and delivery risks across all business units
- Maintain quality assurance standards and governance frameworks.
Key Performance Indicators (KPIs)
- Revenue growth across all business streams
- Operational margins and profitability
- Client satisfaction (NPS, retention, repeat business)
- Delivery performance (timelines, quality, outcomes)
- Employee engagement and productivity
- Process efficiency and cost optimization
Key Requirements
Education:
- Bachelor’s degree in Business Administration, Finance, Engineering, or related field
- MBA or relevant advanced degree preferred
Experience:
- Minimum of 15+ years of experience in:
- Operations leadership across multi-service organizations
- Engineering technology, software services, or SaaS environments
- Consulting, training, or outsourcing businesses
- Proven experience scaling integrated or multi-stream service organizations
Skills & Competencies:
Strong understanding of:
- Engineering technology and software delivery (Agile, DevOps, product lifecycle)
- Training and capacity development business models
- Consulting and outsourcing frameworks
- Strategic thinker with strong execution capability
- Advanced financial acumen and P&L management skills
- Strong leadership, communication, and stakeholder management
- Data-driven decision-making and performance management mindset
Preferred Attributes:
- Experience in engineering solutions, HRTech, or technology-driven services
- Exposure to training/learning ecosystems and certification programs
- Background in consulting and managed services environments
- Entrepreneurial mindset with experience scaling growth-stage or hybrid service businesses.
What Success Looks Like
- Seamless integration of Engineering Technology, Training, Consulting, and Outsourcing services
- Scalable, efficient operations supporting sustained growth
- Strong client relationships with high retention and expansion rates
- High-performing, aligned teams delivering consistent value
- Diversified revenue streams with strong margins.
Application Closing Date
1st July, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hr@lonadek.com using the Job title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/907188/chief-operating-officer-coo-at-lonadek-incorporate.html