Quality Assurance Manager at BT Health and Diagnostics Centre

BTHDC is an ultra-modern Diagnostic Center facility which provides Radiology and laboratory services at Lagos State University Teaching Hospital (LASUTH), Ikeja Lagos.

BTHDC is a Public Private Partnership (PPP) between PPC Limited and Lagos State Government. PPC Limited is affiliated to Philips Medical System (PMS), a global leader in providing clinical management and diagnostic technology, and have been successful in transferring latest technology to the healthcare industry in Nigeria.

We are recruiting to fill the position below:

Job Title: Quality Assurance Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Develop, implement, and continuously improve the Centre's Quality Management System (QMS), including the Policy Manual, Standard Operating Procedures (SOPs), and other quality documents.
• Oversee the Quality Management Document Control System to ensure accuracy, accessibility, and compliance.
• Review quality assurance standards, policies, and procedures regularly and recommend improvements to enhance operational efficiency and service quality.
• Drive quality improvement initiatives across all departments to ensure compliance with regulatory and accreditation requirements.
• Monitor compliance with quality standards and ensure timely implementation of corrective and preventive actions.
• Lead investigations into quality incidents, non-conformities, complaints, and workflow disruptions, ensuring appropriate documentation and resolution.
• Manage the Centre's complaint handling and inspection processes to ensure effective investigation, root-cause analysis, and implementation of corrective actions.
• Monitor service delivery processes and implement continuous improvement initiatives to enhance patient experience and operational performance.
• Prepare and present quality assurance reports, audit findings, and compliance updates to Management.

Requirements
Educational Qualification:

• Bachelor's Degree (B.Sc./HND) in Medical Laboratory Science, Quality Management, Health Sciences, Public Health, Healthcare Administration, Biological Sciences, or a related field.
• Relevant quality management certifications will be an added advantage.

Experience:

• 4–7 years of progressive experience in Quality Assurance, Quality Management, Compliance, or Healthcare Operations.
• At least 1–3 years in a supervisory or managerial role.
• Experience within a healthcare, laboratory, hospital, or diagnostic centre environment is required.

Application Closing Date
19th June, 2026.

How to Apply
Interested and qualified candidates should Send their CV to: recruitment@bthdc.com.ng using the job title as the subject of the mail.