IT Operations & Service Desk Analyst at First World Communities Limited

First World Communities Limited (FWC) was incorporated on 11th February, 2008 as a Nigerian private company with limited liability, to carry on the business of providing affordable housing for medium to low income earners across Nigeria and eventually Africa. The company began with the instant success of the highly celebrated Cooperative Villas, in Badore, Lagos, which is a community of over 600 homes and considered to be one of the best of its kind in the entire West African region.

The history and heritage of FWC date back to the early 1990s when its predecessor organizations began to develop housing estates and serviced land sub-divisions across Nigeria. Up until when FWC was formed in response to increasing demand for housing in Nigeria, its promoters have succeeded in the commercial development of over [1,000] homes in Nigeria and overseas, through various business organizations. These include the much acclaimed and widely replicated Post– Service Housing Scheme for the Nigerian Army, and several housing association schemes in the United Kingdom.

We are recruiting to fill the position below:

Job Title: IT Operations & Service Desk Analyst

Location: Lagos
Employment Type: Full-time

Requirements

• Bachelor's Degree, HND, Diploma, or equivalent qualification in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.
• 2-5 years' experience in IT Support, Service Desk Operations, Help Desk Administration, or related technology support roles.
• Experience supporting users in a corporate environment.
• Experience using help desk, ticketing, and incident management systems.
• Experience supporting workplace technologies including desktops, laptops, printers, collaboration tools, and network-connected devices.
• Experience coordinating onboarding and offboarding technology requirements.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online