Smile 360 Dental Specialists is the leading dental clinic in Nigeria based on our customer’s satisfaction and awards won. Amongst many others, we are the “Winner of the Best Dental Service Provider of the year 2015, 2016, 2017, 2018, 2019 and 2021 consecutively, by the Nigerian Healthcare Excellence Award”. We are also the first and only clinic with Orthodontics, Dento-facial Orthopaedics, and pediatric dentistry. Our other services include Oral & Maxillofacial Surgery, Implant Dentistry Endodontic, Family dentistry, and Periodontics.
Our practice is extremely customer-friendly, ensuring that every visit is stress-free, memorable, fun, and worthwhile. We are passionate about oral health, giving superior customer interaction, and first-class standard services that you would expect in London or Dubai. With proficient and tested professionals committed to making every visit to our world-class luxurious facility seamless and enjoyable at every level.
We are recruiting to fill the position below:
Job Title: Chief of Staff to the Group CEO
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Summary
- The Chief of Staff is the Group CEO's strategic partner and execution lead, responsible for translating the CEO's vision, priorities, and business objectives into actionable results across the organization.
- Acting as an extension of the CEO, the role drives cross-functional alignment, executive accountability, strategic project execution, and performance management across all business units.
- The position ensures that key initiatives are effectively implemented, organizational priorities remain on track, and the CEO is empowered to focus on growth, innovation, and strategic leadership.
Core Responsibilities
Strategic Execution:
- Translate CEO priorities into actionable plans and deliverables.
- Drive execution of strategic initiatives across all business units.
- Monitor implementation of executive decisions.
- Maintain and manage the Group strategic project portfolio.
- Track business transformation initiatives and escalation points.
- Ensure strategic initiatives remain on schedule and within scope.
Executive Governance:
- Coordinate Executive Leadership Team meetings.
- Prepare executive agendas, reports, and briefing materials.
- Maintain decision logs and executive action trackers.
- Monitor completion of executive commitments.
- Escalate risks, delays, and implementation gaps proactively.
- Ensure accountability for agreed actions across departments.
Performance Management:
- Develop and maintain executive dashboards.
- Track organizational KPIs and strategic objectives.
- Analyze business performance trends.
- Coordinate quarterly and annual business reviews.
- Prepare performance reports for the CEO.
- Drive accountability through data-driven performance discussions.
CEO Office Leadership:
- Lead the Office of the CEO as a high-performance execution hub.
- Manage the CEO's strategic agenda and priorities.
- Protect CEO focus by filtering and prioritizing issues.
- Coordinate executive communications and stakeholder engagement.
- Prepare strategic presentations, board papers, and briefing notes.
- Support internal and external executive relationships.
Business Transformation & Growth:
Lead and monitor variousstrategic initiatives including:
- Strategic Partnerships
- Continuous Improvement Programs
- New Business Development Opportunities
- Relocation and Infrastructure Projects
Experience Required
- 8–15 years of progressive professional experience.
- Minimum of 5 years in a senior leadership, strategy, operations, consulting, project management, or Chief of Staff role.
- Experience working directly with CEOs, Founders, Managing Directors, or Executive Leadership Teams.
- Demonstrated success leading cross-functional initiatives and business transformation projects.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Experience developing and monitoring KPIs, dashboards, and executive performance reviews.
Preferred:
- Experience within healthcare, professional services, hospitality, luxury services, consulting, education, or multi-site operations.
- Experience in scaling businesses and managing growth initiatives.
- Exposure to corporate governance and executive board reporting.
Others:
- Ultimately, the Chief of Staff will be recognized as the individual who ensures that nothing critical falls through the cracks and that the organization consistently converts strategy into results.
- This specification positions the role as a true executive leadership position rather than an executive assistant or administrative support role.