Front Desk Officer at ShoMya Beauty Studio

ShoMya Beauty Studio is a top beauty and spa salon in Lekki, Lagos. We offer a wide range of services including hair styling, braiding, threading, makeup, lash extensions, facials, massages, and other spa treatments.

Our goal is to provide every client with a professional, welcoming, and relaxing experience. We focus on quality, attention to detail, and excellent customer service, making sure clients leave looking and feeling their best. At ShoMya, we are proud to be a leading brand in the beauty industry, known for creativity, professionalism, and high standards.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time
Work Schedule: Monday – Saturday (9:00am – 7:00pm)

Description

• We are seeking a smart, organized, and professional Front Desk Officer to manage daily front desk operations at a busy beauty and wellness centre in Lekki.
• The ideal candidate will be the first point of contact for clients and must be able to provide a warm, professional welcome while efficiently handling appointments and front desk duties.

Responsibilities

• Welcome and attend to clients professionally
• Manage daily client bookings and appointment schedules
• Ensure accurate recording of client information and services
• Handle client inquiries, complaints, and walk-ins
• Confirm and update appointments to avoid scheduling errors
• Inform relevant service providers (stylists, nail technicians, spa therapists, etc.) of each client’s appointment schedule in a timely manner
• Maintain proper records of daily activities
• Ensure smooth front desk operations throughout the day
• Record daily sales and submit end-of-day reports before closing

Requirements

• Previous experience in a receptionist or customer service role
• Strong communication and interpersonal skills
• Ability to manage bookings accurately without errors
• Good computer skills (Excel, POS, or booking systems is an advantage)
• Highly organized and detail-oriented
• Ability to work in a fast-paced environment
• Professional appearance and attitude
• Ability to multitask and remain calm under pressure
• Must be punctual and reliable
• Must live close to Lekki or be able to commute easily
• Must have completed NYSC.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: hr.shomya@gmail.com using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.