The Simba Group which started operations in 1988, is a conglomerate having a Pan-Nigeria presence and business interests in some other most dynamic sectors in the economy. The Group is a dominant player in the transportation, power products and IT-enabled service sectors which are critical to the sustained growth of the Nigerian Economy. The corporate vision of the Group is to provide innovative and quality products along with excellent aftersales service to our customers. The activities of the Group are guided by strong value systems built around Integrity, Innovation, Openness and Consistency. In our quest for diversification and expansion, we are looking for result-oriented professionals in the following discipline(s).
We are recruiting to fill the position below:
Job Title: Cluster Manager - Experience Centre Network
Location: Lagos
Employment Type: Full-time
Job Summary
- The Cluster Manager is responsible for the commercial performance, operational consistency, and people quality across a network of Simba Den Experience Centres within a defined geography.
- Managing a team of Store Managers, this role drives cluster-level revenue outcomes and ensures every location in the cluster delivers to the Simba Den standard.
Responsibilities
- Own commercial performance across all stores in the cluster — revenue, conversion, and sales targets.
- Monitor store-level performance regularly and identify and address underperformance proactively.
- Lead, coach, and develop a team of Store Managers through regular reviews and structured feedback.
- Drive a consistent customer experience and operational standard across all stores in the cluster.
- Conduct regular store visits and audits to maintain brand and service standards.
- Identify and develop talent within the cluster, including input into hiring and onboarding decisions.
- Prepare and present performance reports for the cluster to senior leadership.
- Coordinate with support functions on operational, HR, and commercial matters across the cluster.
Qualifications
- Educational Qualification: Bachelor's Degree or equivalent in any field of Sales Marketing or Mass Communication.
- Demonstrated multi-site retail leadership experience is the primary requirement.
- Experience: 6 - 9 years in retail, with a minimum of 3 years managing multiple stores or a team of Store Managers simultaneously.
- Experience in energy, solar, premium appliances, or technology retail is strongly preferred.
Skills Requirement:
- Multi-site retail leadership — experienced managing Store Managers across more than one location.
- Commercial focus — drives revenue performance through data, coaching, and structured accountability.
- Strong people developer — has built high-performing teams and managed underperformance directly.
- Operationally rigorous — maintains consistent standards across locations without being present daily.
- Analytical — uses performance data to make decisions and identify risk early.
- Excellent communication and stakeholder management skills.
Application Closing Date
25th June, 2026.
How to Apply
Interested and qualified candidates should send their applications to: careers@simba.com.ng using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/908592/cluster-manager-experience-centre-network-at-simba.html