Call Care Agent at O.Peenice Adio Enterprises

O.Peenice Adio Global Enterprise, based in Lagos, Nigeria, is a registered business specializing in thesales, supply, and distribution of general goods, general merchandise, and general contracting services. Registered with the Corporate Affairs Commission (CAC), the enterprise operates in areas such as manufacturing, warehousing, and sales executive roles.

We are recruiting to fill the position below:

Job Title: Call Care Agent

Location: Lagos
Employment Type: Full-time

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner.
• Follow communication “scripts” when handling different topics.
• Identify customers’ needs, clarify information, research every issue and provide solutions and / or alternatives.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Frequently attend educational seminars to improve knowledge and performance level.
• Meet personal / team qualitative and quantitative targets.

Requirements and Skills

• High school Degree.
• Previous experience in a customer support role.
• Track record of over-achieving quota.
• Strong phone and verbal communication skills along with active listening.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.

Salary
N150,000 - N250,000 per month.

Application Closing Date
13th July, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hropeeniceglobent@gmail.com using the job title as the subject of the mail.