Customer Service / Estate Management Officer at Pruvia Integrated Limited

Pruvia Integrated Limited (PIL), we are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of ‘Impossibility is Nothing’. PIL was conceived in 2007, as regards to its incorporation and duly registered in 2013 with Corporate Affairs Commission of Nigeria (CAC) with Registration Number RC 1097861. It originated in response to providing world class services and solutions to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering duties in various states of Nigeria and within the ever bustling business environment of Lagos.

We are recruiting to fill the position below:

Job Title: Customer Service / Estate Management Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Serve as the primary point of contact for tenants, clients, and residents
• Handle inquiries, complaints, and service requests in a timely and professional manner
• Oversee daily estate operations, ensuring cleanliness, security, and functionality
• Coordinate maintenance, repairs, and facility services
• Conduct routine inspections of properties and common areas
• Manage tenant onboarding, documentation, and move-in/move-out processes
• Ensure compliance with estate rules, policies, and safety standards
• Liaise with service providers (security, cleaners, technicians, etc.)
• Maintain accurate records of tenants, complaints, and maintenance activities
• Support rent collection follow-ups and general administrative tasks

Requirements & Qualifications

• Minimum of HND/B.Sc. in Estate Management, Business Administration, or related field
• 2–4 years of experience in customer service, estate, or property management
• Strong interpersonal and communication skills
• Ability to handle complaints and resolve issues effectively
• Good organizational and multitasking abilities
• Basic knowledge of facility/estate management practices
• Proficiency in MS Office tools
• Proximity to Ikeja or its environs is an added advantage

Key Skills:

• Customer Relationship Management
• Estate/Property Administration
• Complaint Resolution & Problem Solving
• Communication & Interpersonal Skills
• Attention to Detail & Organization

Salary
N180,000 - N200,000 / monthly.

Application Closing Date
29th June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: jobpruvia@gmail.com using "Customer Service / Estate Management – Ikeja" as the subject of the mail.