Hotel Supervisor at a Reputable Hotel - JV Management Consulting

JV Management Consulting - Our client, a reputable hotel located on Jakande Street, Lekki, is recruiting to fill the position below:

Job Title: Hotel Supervisor

Location: Jakande, Lekki - Lagos
Employment Type: Full-time

Job Summary

• They are seeking an experienced and proactive Hotel Supervisor to oversee daily hotel operations and ensure exceptional guest experiences.
• The ideal candidate will be responsible for supervising staff, maintaining service standards, and ensuring smooth day-to-day operations across all departments.

Key Responsibilities

• Supervise the daily operations of the hotel and ensure efficient service delivery.
• Coordinate and monitor the activities of front desk, housekeeping, and other operational staff.
• Ensure excellent customer service and promptly resolve guest complaints or concerns.
• Maintain cleanliness, safety, and operational standards throughout the hotel.
• Prepare staff schedules and monitor attendance and performance.
• Train and mentor team members to uphold company standards.
• Monitor inventory levels and coordinate procurement of operational supplies.
• Ensure compliance with hotel policies, health, and safety regulations.
• Prepare daily, weekly, and monthly operational reports for management.

Requirements

• Minimum of 3 years of experience in the hospitality industry, preferably in a supervisory role.
• HND / B.Sc. in Hospitality Management, Business Administration, or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and solve problems effectively.
• Proficiency in Microsoft Office and hotel management software is an added advantage.
• Strong organizational and multitasking abilities.
• Must reside in Lekki or nearby areas.

Salary
N150,000 Monthly

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: jvmcrecruitment@gmail.com using "Hotel Supervisor - Lekki" as the subject of the email.