Operations Administrator at Outsource Nigeria - Omni Channel

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

We are recruiting to fill the position below:

Job Title: Operations Administrator

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Operations Administrator is responsible for providing administrative and operational support to ensure the smooth and efficient running of the organization's daily activities.
• The role involves coordinating operational processes, maintaining records, preparing reports, managing schedules, and liaising with internal departments and external stakeholders to enhance productivity and service delivery.

Key Responsibilities

• Coordinate and support day-to-day operational activities.
• Maintain accurate operational records, files, and documentation.
• Prepare weekly and monthly operational reports.
• Monitor office supplies and initiate procurement requests when necessary.
• Schedule meetings, appointments, and operational activities.
• Assist in developing and implementing operational procedures and policies.
• Track departmental budgets, expenses, and invoices.
• Liaise with vendors, service providers, and external partners.
• Ensure compliance with organizational policies and regulatory requirements.
• Support inventory management and asset tracking processes.
• Handle correspondence, emails, and telephone inquiries related to operations.
• Coordinate travel arrangements and logistics when required.
• Monitor deadlines and follow up on pending operational tasks.
• Assist in onboarding new employees by coordinating operational requirements.
• Identify process improvement opportunities and recommend solutions.
• Perform any other duties assigned by management.

KPIs

• Timeliness and accuracy of operational reports.
• Efficiency in coordinating operational activities.
• Compliance with established procedures and policies.
• Reduction in administrative errors.
• Effective record management and documentation.
• Timely completion of assigned tasks.
• Internal stakeholder satisfaction.

Requirements

• Bachelor's Degree or Higher National Diploma HND/B.SC in Business Administration, Operations Management, Management, Accounting, or any related field.
• 1–3 years of proven experience in an administrative or operations role.
• Professional certifications in Administration or Operations Management will be an added advantage.
• Experience using office management systems and procedures.
• Previous experience in a fast-paced environment is preferred.

Core Competencies:

• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.
• Time management and ability to meet deadlines.
• Problem-solving and analytical thinking.
• Ability to prioritize tasks effectively.
• Teamwork and interpersonal skills.
• High level of integrity and confidentiality.
• Proactive and results-oriented approach.
• Adaptability and flexibility.

Technical Skills:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Knowledge of Google Workspace applications.
• Experience with data entry and report preparation.
• Familiarity with ERP or operations management software is an advantage.
• Basic understanding of budgeting and inventory control.

Working Conditions:

• Standard office working hours.
• May occasionally require extended hours to meet operational demands.
• Collaborative work environment involving multiple departments.

Salary & Benefits

• N150,000 monthly
• Performance-based incentives and bonuses
• HMO/Medical Insurance
• Career Growth Opportunities.

Application Closing Date
20th July, 2026.

How to Apply
Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Title as the subject of the email.