End User Support Engineer at Vennote Technologies Limited

Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products in very large IT deployments around the world. Vennote Technologies Limited has certified Skilled Technical resources delivering world class implementation and support services through the use of best practices.

We are recruiting to fill the position below:

Job Title: End User Support Engineer

Location: Lagos
Job Type:F ull-time

Role Description

• This is a full-time on-site role in Lagos for an End User Support Engineer. 
• The role involves providing troubleshooting, technical support, customer support, and expertise in operating systems on a day-to-day basis.

Responsibilities

• Troubleshooting and Technical Support skills
• Customer Support and Customer Service skills
• Expertise in Operating Systems
• Strong problem-solving and analytical abilities
• Excellent communication and interpersonal skills
• Ability to work well under pressure and in a team environment.
• Experience in IT support or a related field
• Hand-on knowledge of Windows 11 in an enterprise environment, Microsoft Intune, Patching, Troubleshooting network printers

Qualifications

• B.Sc in Computer Science, Electrical Engineering or related field.
• 3 – 5 years experience in IT support and troubleshooting.
• Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) are a plus
• Experience working in a telecommunications company.
• ITILv4 Certification is a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: dave.nwokedi@vennote.com using the Job Title as the subject of the email.