Retail / Business Banking Officer at Regent Microfinance Bank Limited

Regent Microfinance Bank Limited is licensed by the Central Bank of Nigeria (CBN) to operate as a Microfinance Bank. Regent Microfinance Bank is focused on Small and Medium Scale Enterprises, Traders, Farmers, the underserved and those with a flair for true high returns on investments. We are strategically positioned to provide excellent services to our customers and exceed all service expectations.

We are recruiting to fill the position below:

Job Title: Retail / Business Banking Officer

Location: Abuja
Job Type: Full-time

Role Description

• This is a full time, on site role located in Abuja for a Retail/Business Banking Officer.
• The role involves engaging with clients to provide tailored financial services, managing cash and treasury operations, processing small business loans, and developing relationships with Micro, Small, and Medium Enterprises (MSMEs).
• The officer will also assist in driving financial performance through strategic banking solutions and excellent customer service.

Key Responsibilities

• Identify, acquire, and manage new and existing retail and business banking customers.
• Develop and execute strategies to grow deposits, loans, and overall customer portfolio.
• Conduct credit assessments, prepare loan proposals, and ensure proper loan documentation.
• Monitor loan repayments and maintain portfolio quality to minimize credit risk.
• Cross sell banking products and services to maximize customer value and engagement.
• Maintain strong client relationships through excellent service delivery and after sales support.
• Prepare periodic reports on sales performance, client feedback, and market trends.
• Collaborate with internal teams to ensure smooth account opening, loan processing, and service delivery.

Requirements & Qualifications

• Bachelor’s Degree in Business Administration, Banking & Finance, Economics, or any related field.
• 2 - 4 years of experience in retail or SME banking (preferably within a Microfinance or Commercial Bank).
• Proven track record in deposit mobilization, loan sales, and portfolio management.
• Strong understanding of credit analysis, financial statements, and risk management.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and digital banking tools.
• Self-motivated, goal-oriented, and able to work independently or in a team.
• High ethical standards, integrity, and attention to detail.

Preferred Skills:

• Customer relationship management
• Sales and target orientation
• Analytical and reporting skills
• Problem solving and decision making ability

What We Offer

• Competitive compensation and performance based incentives.
• Continuous learning and professional development opportunities.
• A supportive and innovative work environment.
• Opportunities for career growth within the bank.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should submit their application or send their CV to: recruitment@regentmfb.com using “Retail / Business Banking Officer” as the subject of the mail.