At our restaurant, we are passionate about serving delicious meals with exceptional hospitality.
We are recruiting to fill the position below:
Job Title: Sales Assistant
Location: Amuwo-Odofin, Lagos
Employment Type: Full-Time
Work Mode: Shift-based
Reports To: Sales Manager
Job Description
- We are looking for an energetic, customer-focused, and vibrant Sales Assistant to join our team.
- If you love interacting with people, have a knack for suggestive selling, and thrive in a fast-paced environment, we want to hear from you!
Core Responsibilities
- Customer Service & Order Taking: Welcome guests warmly, guide them through the menu, answer ingredient questions, and accurately take food and beverage orders.
- Upselling & Suggestive Selling: Drive restaurant revenue by actively recommending side dishes, drinks, desserts, or special combos to customers.
- POS Operation: Efficiently process card and electronic payments using the Point of Sale (POS) system, ensuring all transactions are accurate.
- Front-of-House Coordination: Ensure the dining, counter, and display areas are clean, well-stocked, and visually appealing at all times.
- Order Packaging & Dispatch: Ensure walk-in takeout orders and third-party delivery orders are correctly packed, complete, and handed over promptly.
- Feedback Management: Handle customer inquiries and complaints professionally, escalating issues to the Restaurant Manager when necessary.
Requirements & Qualifications
- Minimum of an OND / NCE.
- Proven experience as a Sales Assistant, Cashier, or Waiter/Waitress in a restaurant or hospitality environment.
- Excellent communication and interpersonal skills with a confident, welcoming personality.
- Strong basic math skills for handling cash and POS transactions accurately.
- Ability to work efficiently under pressure during peak rush hours (lunch/dinner).
- High standards of personal hygiene and grooming.
- Flexibility to work shifts, weekends, and public holidays.
What We Offer
- Attractive salary.
- Performance Bonus
- A vibrant, supportive, and growth-oriented work environment.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/910697/sales-assistant-at-a-hospitality-company.html