Senior Client Service Manager at JNO Integrated Services

JNO Integrated Services is a dynamic HR consultancy firm dedicated to helping businesses build strong, efficient, and compliant workforces. We specialize in providing tailored HR solutions, including talent acquisition, employee training, performance management, and HR advisory services. Our team of experts is committed to aligning HR strategies with business goals, ensuring that our clients have the right talent and systems in place to thrive in today’s competitive market.

At JNO Integrated Services, we understand the complexities of managing people and the importance of compliance with labor laws. We provide strategic guidance and operational support, empowering organizations to maximize employee potential and drive growth. Whether you’re a small business looking to scale or a large corporation seeking to streamline HR processes, we’re here to deliver results.

We are recruiting to fill the position below:

Job Title: Senior Client Service Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• Our client is seeking a highly qualified and experienced Senior Client Service Manager to lead their client services team and drive business growth.
• As a Senior Client Service Manager, you will be responsible for managing and growing existing client relationships and driving revenue growth. You will serve as a strategic partner to clients, providing expert guidance on experiential marketing strategies and campaigns.

Key Responsibilities

• Demonstrate a comprehensive understanding of the client’s business and actively seek opportunities for further account development.
• Show hands-on competence, knowledge and technical know-how on client expectation.
• Responsible for the day to day running of account in all aspects; including financial processes and profitability.
• Ensure Contact Reports, Status Reports and Activation reports are produced on time. Approve all significant correspondence with the Client.
• Responsible for new business opportunities driving growth on assigned brands as appropriate.
• Source for new business and generate suitable leads for the agency through a defined sales funnel.
• Provide strong leadership and effectively directs team members to accomplish desired goals.
• Drive operations in execution planning and ensure deliverables are fulfilled and timelines to client are kept.
• Evaluate the effectiveness of activations by monitoring feedback and obtaining quantifiable results.

Qualifications

• Must possess a Degree in Marketing, Communication or related fields
• Certification in project management or marketing is an added advantage.
• Strong understanding of experiential marketing, events, or brand activation.
• Exceptional communication and interpersonal skills.
• Proven ability to manage multiple projects and Clients.
• Strong attention to detail.
• A creative thinker with a passion for live experiences.

Requirements:

• 6+ years of experience in client services, marketing, or advertising.
• Proven track record of developing and executing successful client strategies.
• Strong understanding of experiential marketing and event production.
• Excellent communication, leadership, and project management skills.
• Ability to think strategically and creatively.
• Strong analytical and problem-solving skills.

What We Offer

• Competitive salary (N600,000 - N700,000 monthly) and benefits package
• Opportunities for career development and training
• A supportive and collaborative work environment.

Application Closing Date
24th June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment.jnoservices@gmail.com using “Senior Client Service Manager” as the subject of the email.