Customer Service Officer at Crossover Restaurant Limited

Crossover Restaurant Limited has been known for its passion to provide our esteemed customers with healthy and tasty meals. Sincerely, nothing bits our satisfaction like seeing the smiling faces of our clients as their taste bud are pampered with finger licking dishes.We make conscious effort to get quality raw materials to ensure very healthy while you get the value for your money. We keep our tradition alive as there is no better way than ensuring awesome time with you enjoying a good delicacy.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Abuja (FCT) 

Job Responsibilities

• Welcome and attend to guests in a friendly and professional manner.
• Handle customer inquiries, complaints, and feedback promptly.
• Ensure guests have an excellent dining experience from arrival to departure.
• Take reservations and assist with seating arrangements when required.
• Follow up on customer requests and special orders.
• Maintain a positive attitude and uphold the restaurant's service standards.
• Coordinate with kitchen and service staff to ensure timely delivery of orders.
• Assist in resolving service issues and customer concerns.
• Promote restaurant products, menu items, and special offers.
• Maintain accurate records of customer feedback and report recurring issues to management.
• Ensure the reception and customer service area is clean, organized, and welcoming.
• Support the achievement of customer satisfaction and sales targets.

Qualifications

• Interested candidates should possess an SSCE / OND / Bachelor`s Degree with 2 years experience.

Application Closing Date
7th July, 2026.

How to Apply
Interested and qualified candidates should send their CV and application letter to: hr@crossoverrestaurant.com using the job title as the subject of the mail.