Social Media & Community Manager at VivaFemini Limited

VivaFemini is a FemTech startup building an integrated ecosystem of digital care, lifecycle tracking, and verified health networks to empower African women to take confident control of their health.

We are recruiting to fill the position below:

Job Title: Social Media & Community Manager

Location: Remote
Employment Type: Full-time

Job Summary

• We are seeking a dynamic and empatheticSocial Media & Community Managerto become the digital voice of VivaFemini. You will be the bridge between our platform and the millions of women we aim to serve.
• This is not just a "post and pray" role; you will be responsible for crafting a brand voice that feels safe, sisterly, and credible, while building a vibrant, engaged, and supportive community across all our digital channels.
• You will be the primary driver of our social presence, transforming women's real questions into content and campaigns that drive trust, sign-ups, and active usage.

Key Responsibilities
Social Media Management & Content Strategy:

• Own the Content Calendar:Develop, manage, and execute a comprehensive content calendar across all social media platforms (Instagram, TikTok, X, LinkedIn, Facebook, Telegram) and the blog.
• Content Creation:Create high-quality, engaging, and educational content, including short-form video (Reels/TikToks), carousels, infographics, and blog posts.
• Brand Storytelling:Bring the VivaFemini brand to life online. Translate complex health topics into relatable, culturally aware content that feels accessible to Nigerian and African women. Content should be warm, non-judgmental, and clinically accurate.
• Campaign Management:Plan and run digital campaigns to drive user acquisition and retention.

Community Engagement & Management:

• Build a Safe, Supportive Community:Own the day-to-day management of our community spaces. This includes monitoring conversations, moderating comments, and fostering a supportive environment where women feel safe to share and seek support.
• Drive Engagement:Proactively engage with our audience, respond to comments and DMs, and create opportunities for connection (e.g., IG Lives with clinicians, Q&A sessions, and community spotlights).
• Voice of the Customer:Act as the "ears on the ground" for the company. Gather insights from the community to inform content, product development, and customer support.

Performance & Growth:

• Drive Growth:Execute strategies to grow our social media following and community size across all platforms.
• Analytics & Reporting:Track, measure, and report on key performance indicators (KPIs) including channel growth, engagement, reach, and conversion (clicks to sign-ups).
• Experimentation:Run A/B tests on creatives and copy to optimize campaign performance and community engagement.

Who You Are

• You are a digital native with a passion for social media, storytelling, and community building.
• You understand the nuances of the African digital landscape and are excited by the opportunity to use your skills to make a tangible impact on women's health.
• Experience:3-5 years of proven experience in social media management, content creation, or community management, preferably for a consumer brand or purpose-driven organisation.
• Content Creation Pro:You are a skilled content creator who can independently produce engaging videos, graphics (using tools like Canva), and copy. Your portfolio showcases your ability to tell compelling stories.
• Community-Centric:You have experience building and nurturing online communities. You are empathetic and understand how to moderate sensitive conversations with care.
• Data-Driven:You are comfortable tracking metrics and using data to inform your strategy and content decisions.
• Toolkit Knowledge:Familiarity with social media scheduling tools, analytics platforms, email marketing tools (Zoho, Mailchimp), and landing page builders (Carrd, Webflow) is a plus.
• Mission-Driven:You are deeply passionate about women's health, equality, and using your skills to drive positive social change. Experience in health, wellness, NGO, or social impact campaigns is a strong advantage.
• Exceptional Communicator:You have excellent written and verbal communication skills and can adapt your tone for different platforms and audiences.

Why Join VivaFemini?

• Mission & Impact:Help build safer, more dignified healthcare experiences for women across Africa. Your work will have a direct and meaningful impact.
• Autonomy & Ownership:This is a high-impact role with a significant degree of ownership. You will have the freedom to build our social and community strategy from the ground up and shape the online experience for our users.
• Remote-First Culture:Work from anywhere, with a dynamic team that values collaboration and results over bureaucracy.
• Competitive Earning Potential:Enjoy a strong base salary with significant performance-based commission that rewards your success.

Compensation

• Base Salary: N150,000 per month
• Performance Commission:N100,000 - N200,000 per month (based on achieving key growth and engagement KPIs)
• Total On-Target Earnings (OTE):N250,000 - N350,000 per month

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and a brief cover letter explaining why you are the perfect fit for this role to: hr@vivafemini.org using "Application – Social Media & Community Manager" as the subject of the email.

Note

• VivaFemini is an equal-opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.