Max Drive - We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.
We are recruiting to fill the position below:
Job Title: City Manager
Location: Abeokuta, Ogun
Employment Type: Full-time
Role Overview
- We are looking for a reliable and highly organized City Manager who will be responsible for overseeing all aspects of the workspace operation (people, processes and systems) in order to ensure productivity targets are met.
- The ideal candidate will also be responsible for driving business process optimization; performance, and quality output at the location.
What You’ll Do
- Direct all operational aspects, including growth( prospect to activation), operations(vehicle in and out), human resources (resource management), hub administration, and metrics for the profitability of the branch.
- Develop and implement branch metrics and reporting that provide critical insights regarding location performance, and ensure that issues are identified and appropriately addressed in a timely way
- Responsible for the overall administration and performance of the branch from prospecting to activation of champions, ensuring vehicle release, recovery and collection and fleet operations.
- Cooperate closely with the specific job matter experts( Growth; Operations:) in the identification and utilisation of opportunities, activities at the hub.
- Interface regularly and effectively with the operations and finance teams to continue improving on the systems and processes required to manage the hub portfolio.
- Plan, organise, direct and control specific day-to-day operations within the location/branch
- Ensure that the location is fully operational and processes are running smoothly.
- Implement and uphold MAX policies and procedures to drive compliance and maintain operational efficiency.
- Achieve specific targets and KPI's as agreed with Growth and Operations leadership.
- Responsible for assigning and managing resources to ensure efficient processes are utilized at the hub, thereby minimizing operational cost and maximizing operational quality.
- Analyze operational performance through direct observation, interpretation of reports and working collaboratively with others.
- Responsible for leading and developing a high performing team, ensuring consistently high levels of capability and engagement.
- Work with the Growth/Marketing Team to set clear prospects acquisition targets that are consistent with best practice and benchmarked against high-performing hubs
- Actively support & contribute in critical metric management, Strategic alignment with business, and ensure key inputs are articulated in required forums to support superior service delivery.
- Lead and/or support external/internal audits, identify and control risk and support / drive incident investigations.
- Delivering superior Customer Experience through assertive leadership, coaching, guidance and staff motivation at the location.
- Support the development of a high-performance culture within teams by promoting continuous learning and focusing on meeting / exceeding needs / expectations.
- Operate within People Ops and Health, Safety and Environmental Policies and Guidelines and ensure employees work safely and comply
Application Closing Date
Not Specified.
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