Home Appliances (HA) Technician at SIMS Nigeria Limited

For over three decades, SIMS Nigeria Limited has grown from a single store to a nationwide business in the consumer electronics space with locations across Nigeria. Our journey of consistent growth and dedication has been driven by a commitment to quality in every aspect of our business. From our highly skilled and well-informed staff to the innovations and processes we bring to bear to ensure each customer receives top-tier service and dependable products.

With pride, we believe we are on a journey to building a legacy rooted in trust, innovation, and exceptional standards riding on our partnership with Samsung, Royal Electronics, Panasonic, Philips, Beko, Kenwood, Powermatic, and many others. Our values continue to guide us, allowing SIMS Nigeria Limited to thrive in a constantly evolving market while delivering lasting value to our customers, partners, and people across Nigeria. With premium products and unmatched service, we are honored to represent these trusted brands in Nigeria, bringing innovation and quality products directly to our customers with the sole aim of enriching their lives. As we continue to expand and adapt to meet the growing needs of our market, SIMS Nigeria Limited remains committed to setting the standard in product quality and service across the nation.

We are recruiting to fill the position below:

Job Title: Home Appliances (HA) Technician

Location: Allen, Lagos
Employment Type: Full-time

Role Overview

• We are seeking a skilled and customer-oriented Home Appliances (HA) Technician to install, diagnose, repair, and maintain home appliances at service centers and customer locations.
• The ideal candidate will ensure timely and high-quality repairs, provide excellent customer service, and adhere to company and manufacturer standards while achieving service performance targets.

Key Responsibilities

• Install, inspect, troubleshoot, repair, and maintain home appliances, including refrigerators, washing machines, air conditioners, microwaves, dishwashers, water dispensers, and other household appliances.
• Diagnose electrical, electronic, and mechanical faults using appropriate diagnostic tools and equipment.
• Perform preventive maintenance to improve appliance performance and extend product lifespan.
• Complete service jobs within established Service Level Agreements (SLAs) and company quality standards.
• Test repaired appliances to verify proper functionality before returning them to customers.
• Explain repair findings, maintenance recommendations, and product usage instructions to customers in a professional manner.
• Accurately document service reports, repair activities, parts replaced, and customer feedback in the service management system.
• Process warranty repairs in accordance with manufacturer and company policies.
• Coordinate with the Spare Parts team to ensure timely availability of required replacement parts.
• Maintain service tools, testing equipment, and workstations in good working condition.
• Escalate complex technical issues that require advanced diagnosis or engineering support.
• Follow all health, safety, and environmental guidelines during service activities.
• Maintain a clean, organized, and safe work environment in the service center and at customer sites.
• Participate in technical training programs to stay current with new products, technologies, and repair procedures.
• Support product recalls, upgrades, and special service campaigns as assigned.
• Deliver excellent customer service while maintaining professionalism and protecting the company's brand reputation.

Qualifications & Experience

• SSCE or National Diploma (ND).
• Relevant technical certifications in refrigeration, HVAC, appliance repair, or electrical maintenance are an added advantage.
• Minimum of 2years of experience in repairing and servicing home appliances.
• Experience working with consumer electronics or home appliance manufacturers or authorized service centers is preferred.
• Good understanding of refrigeration systems, electrical circuits, electronic controls, compressors, motors, and appliance diagnostics.

Application Closing Date
14th July, 2026. 

How to Apply
Interested and qualified candidates should send their CV to: employment@simsng.com using the Job Title and Location as the subject of the email.