Boat Club Manager at Biporal Limited

Biporal Limited is an estate service management body, in the business of maintaining high-quality properties/assets for the estate, with an emphasis on exceptional residential experience, sustainable facility stewardship, and professional asset management. Our signature offering includes a private boat club and marina integrated with dining and curated outdoor experiences

We are recruiting to fill the position below:

Job Title: Boat Club Manager

Location: Ikoyi, Lagos
Employment Type: Full-time
Position Level: Manager
Department: Administrative Management
Reports to: Commodore Head of BIBC

Purpose / Role Summary

• The Boat Club Manager will be responsible for the overall management, administration, and commercial performance of the Boat Club.
• The successful candidate will oversee all operational departments, drive business growth through strategic business development initiatives, ensure exceptional member and guest experiences, and maintain strict compliance with all operational, regulatory, safety, financial, and service standards.
• This role requires a commercially minded leader with strong operational management skills, excellent relationship-building abilities, and a proven track record in managing hospitality, leisure, marina, or club environments.

Key Duties s Responsibilities
Operations Management:

• Provide overall leadership and day-to-day management of the Boat Club.
• Ensure efficient coordination of all departments, including marina operations, hospitality, food and beverage, maintenance, housekeeping, security, administration, and member services.
• Develop and implement operational policies and standard operating procedures.
• Monitor delivery service to ensure consistently high standards.
• Prepare operational reports and performance dashboards for management.

Business Development:

• Identify and pursue new business opportunities to increase revenue and membership.
• Develop strategies to attract new members, corporate clients, and event bookings.
• Build and maintain strong relationships with corporate organizations, tourism operators, yacht owners, and other strategic partners.
• Create promotional campaigns and collaborate with the marketing team to improve brand visibility.
• Develop annual business growth plans with measurable targets.

Compliance and Governance:

• Ensure full compliance with all company policies, safety regulations, maritime requirements, environmental standards, and statutory obligations.
• Conduct regular compliance audits across every department.
• Ensure all licenses, permits, certifications, and operational records remain current.
• Implement risk management procedures and emergency response protocols.
• Promote a strong culture of accountability, ethics, and operational excellence.

Financial Management:

• Prepare and manage departmental budgets.
• Monitor revenue, expenditure, and profitability.
• Identify opportunities for cost optimization without compromising service quality.
• Ensure proper financial controls and accurate reporting.

Leadership and People Management:

• Lead, motivate, and develop departmental managers and staff.
• Conduct performance reviews and establish performance improvement initiatives.
• Recruit, train, and retain high-performing employees.
• Foster a positive, customer-focused workplace culture.

Member and Customer Experience:

• Deliver an exceptional experience for members, guests, and visitors.
• Resolve complaints professionally and promptly.
• Develop programs and activities that enhance member engagement and retention.
• Ensure consistently high standards of hospitality and customer service.

Facilities and Asset Management:

• Oversee the maintenance and presentation of club facilities, boats, docks, and equipment.
• Ensure preventive maintenance programs are implemented.
• Coordinate with contractors and service providers where necessary.

Key Performance Indicators (KPIs)
The Boat Club Managers hall be assessed bi-annually against the following weighted Key Performance Indicators (KPIs). All performance outcomes must be supported by verifiable records.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Hospitality/ Leisure Management.
• Professional certifications in management, hospitality, marina operations, or project management is an advantage.
• 7–10 years of progressive hospitality management experience and 3 years in administrative capacity
• 3–5 years in a senior management role within a boat club, marina, hospitality, recreation, leisure, or related industry.
• Demonstrated experience in business development and revenue generation.
• Experience managing multidisciplinary teams and multiple departments.

Core Skills & Competences:

• Strong leadership and people management skills.
• Excellent commercial acumen.
• Strategic planning and execution.
• Financial management and budgeting.
• Great communication and negotiation skills.
• Customer relationship management.
• Strong problem-solving and decision-making abilities.
• Knowledge of marina and club operations is highly desirable.
• Strong understanding of regulatory compliance, and operational governance.
• Ability to work under pressure and manage multiple priorities.

Personal Attributes:

• Highly organized and results driven.
• Professional with high ethical standards.
• Strong attention to detail.
• Proactive and innovative.
• Customer-focused.
• Adaptable and resilient.
• Excellent interpersonal skills.

Reporting line:

• Reports to: Commodore Head of BIBC
• Peer collaboration with: Restaurant Manager, Estate Compliance manager.

Salary Range
Highly Competitive.

Compensation:

• Competitive Monthly salary
• Discounted staff meal
• Health Insurance
• Pension remittance
• Group Life Insurance
• 13month/ EOY incentive
• Supportive team culture and opportunities for cross-training and career growth.

Application Closing Date
15th July, 2026. 

How to Apply
Interested and qualified candidates should send their Applications to: hr@biporal.com Cc: admin@biporal.com.ng using the Job Title as the subject of the email.