FMR Agency (officially known as Future Moves Recruitment Agency) is a licensed, full-fledged Human Resource and talent management firm based in Nigeria. FMR Agency specializes in human capital development, staffing, and corporate consulting.
We are recruiting to fill the position below:
Job Title: Dispatch & Delivery Coordinator
Location: Abuja (FCT)
Job Summary
- We are seeking a highly organized and proactive Dispatch & Delivery Coordinator to oversee the end-to-end coordination of concrete deliveries for our client, Cemmax.
- The successful candidate will be responsible for managing daily dispatch operations; coordinating with Sales, Production, Quality Control, and Transport teams; ensuring timely deliveries; maintaining accurate documentation; and serving as the primary point of contact for clients throughout the delivery process.
Key Responsibilities
- Receive and coordinate confirmed customer orders from the sales team.
- Develop and manage the daily delivery schedule based on production capacity and fleet availability.
- Update delivery schedules in response to order changes, delays, or cancellations.
- Confirm mix design readiness with the Quality Control team before dispatch.
- Coordinate truck loading and dispatch activities to ensure timely deliveries.
- Brief drivers on delivery schedules, customer locations, safety requirements, and special instructions.
- Monitor truck movements, delivery progress, and turnaround times.
- Coordinate replacement loads where quality or operational issues arise.
- Communicate with customers to confirm delivery schedules and site readiness.
- Monitor deliveries from dispatch through pour completion.
- Resolve delivery-related issues and provide timely updates to clients.
- Escalate critical delivery, quality, or operational concerns to management.
- Serve as the primary contact for delivery-related enquiries.
- Maintain strong relationships with clients through proactive communication.
- Capture customer feedback and communicate improvement opportunities to the Sales and Operations teams.
Qualifications & Experience
- National Diploma (ND), Higher National Diploma (HND), or Bachelor's degree in logistics, supply chain management, business administration, civil engineering, or a related field.
- Minimum of 3 years' experience in dispatch coordination, logistics, fleet operations, or delivery management.
- Experience in the ready-mix concrete, construction, manufacturing, or logistics industry is highly desirable.
Skills & Competencies:
- Strong knowledge of dispatch, logistics, and delivery operations.
- Excellent planning, scheduling, and coordination skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and customer relationship management skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in Microsoft Office applications, particularly Excel.
- Ability to work effectively with cross-functional teams and under pressure.
Application Closing Date
31st July, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hrbp4@fmragency.com using "Dispatch & Delivery Coordinator" as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/917303/dispatch-delivery-coordinator-at-future-moves-recr.html