Kolomoni Microfinance Bank is a CBN-licensed Nigerian Microfinance Bank providing mobile and web-based financial services, including savings, investments, loans, and agency banking (POS terminals).
We are recruiting to fill the position below:
Job Title: Inventory & Logistics Officer - Kolomoni MFB (Nigeria)
Location: Lagos, Nigeria
Reports to: Head, POS & Hardware Channels
Works closely with: Hardware Operations Officer, After-sales & Repair Lead, Terminal Performance Analyst, Regional Managers/State Coordinators, Finance and Internal Audit.
Role Summary
- The Inventory & Logistics Officer is responsible for managing Kolomoni’s POS device inventory and logistics operations ensuring terminals and accessories are received, recorded, stored, dispatched, tracked, and reconciled accurately.
- The role supports smooth deployments by guaranteeing the right devices are available, delivered on time, and fully traceable from warehouse to merchant/agent and back (returns/RMA/retrievals).
Key Outcomes
- Accurate stock records (serial-level tracking) with minimal variance.
- Fast, reliable dispatch and delivery to regions/states supporting deployments.
- Strong custody controls: every device movement is documented and authorized.
- Efficient returns handling: retrievals, faulty terminals, and RMA flows are processed quickly.
- Clean reporting: inventory position, movements, aging stock, and exceptions are visible weekly.
Core Responsibilities
Inventory Management (Warehouse Control):
- Receive terminals/accessories from vendors and verify quantities, serial numbers, and condition.
- Maintain an accurate inventory register (serial numbers, device status, location, custodian).
- Store devices securely and organize stock by category: new, active-ready, faulty, repaired, retrieved, RMA, accessories.
- Perform routine cycle counts and support monthly/quarterly stock audits.
Dispatch & Logistics Coordination:
- Process authorized device requests and prepare terminals for dispatch to regions/states.
- Coordinate deliveries with logistics partners/couriers and track shipments to confirmation.
- Maintain dispatch documentation: waybills, allocation forms, custody handover, and proof of delivery.
- Ensure terminals are packaged, labelled, and dispatched with required accessories (chargers, paper rolls, SIMs where applicable).
Returns, Retrievals & RMA Flow:
- Receive returned/retrieved/faulty terminals and update inventory status immediately.
- Route devices to the correct flow: redeploy-ready, diagnostics/repairs, warranty/RMA, or decommission.
- Track RMA batches sent to vendors and reconciled returned/replaced devices.
- Maintain “aging” reports for pending returns, unresolved RMAs, and stuck devices.
Controls, Documentation & Compliance:
- Enforce maker-checker controls for key actions (dispatch approvals, stock adjustments, write-offs).
- Maintain clean audit trails for all device movements and exceptions.
- Flag risks early: missing devices, repeated losses, unusual movements, stock variances, or delays.
Reporting & Continuous Improvement:
- Provide weekly reports:
- Stock on hand (by type/status)
- Devices dispatched and received
- Inventory variance and exceptions
- RMA pipeline status and aging
- Identify gaps and improve SOPs for stock handling, dispatch turnaround, and record accuracy.
Key KPIs
- Inventory accuracy % (system vs physical stock)
- Dispatch turnaround time (request approved → shipped)
- Delivery success rate (on-time and confirmed deliveries)
- Returns processing time (received → updated → routed)
- RMA turnaround time and aging backlog
- Stock variance / shrinkage rate
- Documentation completeness (POD, custody forms, serial tracking)
Requirements
- 2–5+ years' experience in inventory, warehouse operations, logistics, or supply chain (preferably devices/tech/fintech).
- Strong attention to detail and comfort working with serial-number level tracking.
- Basic proficiency with spreadsheets and inventory logs/tools.
- High integrity and disciplined approach to controls and recordkeeping.
- Ability to coordinate with logistics partners and multiple internal teams.
Preferred:
- Experience managing POS devices, mobile devices, or electronics inventory in Nigeria.
- Exposure to RMA/warranty processes and vendor returns management.
- Familiarity with basic procurement documentation and stock audit support.
Working Conditions:
- Warehouse-based role with periodic peak activity during deployments/rollouts.
- May require occasional travel for regional stock audits or hub setup.
Application Closing Date
15th July, 2026.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@kolomonimfb.com using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/917508/inventory-logistics-officer-at-kolomoni-microfinan.html