E-Commerce & Operations Manager at Montaigne AH Limited (Montaigne Place)

Montaigne Place is Nigeria's largest luxury skincare, cosmetic, fragrance, and well-being retail company. Founded on the vision to provide luxury at its best, Montaigne Place provides an exceptional sophisticated shopping experience with our exclusive offers. Montaigne Place currently has luxury retail outlets across Nigeria. Our brand's portfolio cuts across different categories.ls with beauty, wellness and cosmetics.

We are recruiting to fill the position below:

Job Title: E-Commerce & Operations Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Duties & Responsibilities

• Manage daily operations of all e-commerce platforms (owned and third-party), ensuring uptime, accuracy of listings, pricing, promotions, and content.
• Ensure products, services, SKUs, and digital catalogs are correctly set up, updated, and optimized across all e-channels.
• Monitor platform performance, site availability, checkout flow, and user experience, escalating issues promptly for resolution.
• Oversee end-to-end order processing, fulfillment, returns, and cancellations to meet agreed service level timelines.
• Work closely with warehouse, logistics, and store teams to ensure optimal inventory allocation for e-commerce channels.
• Track stock availability, out-of-stock risks, inventory turns, and restocking timelines.
• Monitor and reduce product returns, delivery delays, and fulfillment errors.
• Track and report e-commerce KPIs including sales volume, order value, conversion rates, cart abandonment, returns, fulfillment timelines, and customer satisfaction.
• Support forecasting and variance analysis by providing accurate operational data and insights.
• Conduct regular e-channel analytics to identify performance gaps, operational bottlenecks, and improvement opportunities.
• Prepare weekly and monthly operational performance reports for the Head of E-commerce & Innovation.

Qualifications

• Interested candidates should possess a Bachelor’s Degree with 3 - 5 years experience.

Salary
N300,000 - N500,000 monthly.

Application Closing Date
30th July, 2026.

Method of Application
Interested and qualified candidates should send their CV to: recruitonthegoltd@gmail.com using the job title as subject of the email.