IT Support Officer at Grandville Medical and Laser Clinic

Grandville Medical and Laser Clinic is an international based skin, body, health and beauty care hub, headquartered in Surulere, Lagos, Nigeria. Established June 1st 2013, we specialize in a range of body, skin care and health treatment of some which include but are not limited to abdominal fat removal, permanent tattoo removal, face lift, ear reconstruction, breast lump, and breast cancer treatment. This is a full Aesthetic Clinic with services involving both invasive and non invasive treatment. We also do full medical and surgical care with both in-patient and out-patient services. Emergency services are available with consultant review at point of entry. Our Invasive treatments involve the surgical care ranging from Plastic Surgery, Orthopedic Surgery and so on. The non invasive procedures are dermal filling, Botox injections for fine lines and wrinkles. We also do full laser treatments for skin tags, facial rejuvenation, permanent hair reduction, hair regrowth in alopecia. We focus on a safe world class procedure in order to achieve a vivacious state of health in our client at reasonable price.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lekki, Lagos 
Job type: Full-time

About the Role

• We are seeking a proactive, technically skilled, and customer-focused IT Support Officer to join our team.
• The successful candidate will be responsible for providing first-line technical support, maintaining the organization's IT infrastructure, and ensuring the smooth operation of computer systems, networks, and related technologies.

Key Responsibilities

• Provide first-level technical support for hardware, software, and network-related issues.
• Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
• Troubleshoot and resolve system, network, and application problems promptly.
• Monitor and maintain the organization's network infrastructure and internet connectivity.
• Manage user accounts, passwords, and access permissions.
• Install software updates, antivirus solutions, and security patches.
• Perform routine system backups and assist with data recovery when required.
• Maintain accurate records of IT assets, support requests, and resolutions.
• Support users with Microsoft Office applications and other business software.
• Liaise with external vendors for equipment maintenance and procurement when necessary.
• Ensure compliance with the organization's IT policies and information security standards.
• Perform any other duties as assigned by Management.

Requirements

• Bachelor's Degree or HND in Computer Science, Information Technology, Computer Engineering, or a related field.
• Minimum of 3 years' experience in an IT support role.
• Good knowledge of Windows operating systems, Microsoft Office Suite, networking, and hardware troubleshooting.
• Familiarity with Active Directory, Office 365, CCTV systems, IP telephony, and basic server administration will be an added advantage.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Professional IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) will be an added advantage.

What We Offer

• Salary Range N300,000 - N400,000 / month.
• Competitive salary.
• Professional growth and development opportunities.
• A collaborative and supportive work environment.

Application Closing Date
31st July, 2026. 

How to Apply
Interested and qualified candidates should send their CV to: grandvillehr@gmail.com and hr.grandville@gmail.com using the job title as the subject of the mail.