Customer Service Representative (Events) at R & R Recruiting Services

R & R Recruiting Services is a Recruitment Agency, Training, Consulting & Human Resources Management Company.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (Events)

Location: Isolo, Lagos 
Employment Type: Full-time

Job Responsibilities

• Attend to client inquiries regarding event planning, bookings, and services via walk-in, phone, email, and social media.
• Provide exceptional customer support before, during, and after events.
• Handle client complaints, requests, and feedback professionally, ensuring prompt resolution.
• Coordinate with the operations and event teams to ensure seamless service delivery.
• Follow up with clients on event bookings, payments, and post-event satisfaction.
• Maintain accurate client records and prepare customer service reports.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.

Qualifications

• Minimum of B.Sc. or HND in any relevant discipline.

Requirements:

• Excellent communication and interpersonal skills.
• Minimum of 2 years' experience in customer service, hospitality, events, or a related field.
• Customer-focused with strong problem-solving abilities.
• Experience with event booking or client relationship management is an added advantage.

Salary
N150,000 per month.

Application Closing Date
31st July, 2026.

How to Apply
Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Title as the subject of the email.

Note: For more information WhatsApp: 09035411252.