Customer Service Representative at Future Moves Recruitment Agency (FMR)

Future Moves Recruitment Agency (FMR)  is an end to end HR Company in Nigeria placing quality candidates to quality Companies alongside other services. This time, our client in the Logisticsindustry is looking for a well experienced and competent Customer Service Representative.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Warri, Delta
Employment Type: Full-time

Job Description

• We are seeking a professional and customer-focused Customer Service Representative to join our team.
• The ideal candidate must have excellent communication skills, be computer literate, and possess strong problem-solving abilities to deliver outstanding customer support.

Key Responsibilities

• Respond to customer inquiries via phone, email, and other communication channels.
• Resolve customer complaints promptly and professionally.
• Maintain accurate customer records using CRM software.
• Update and manage customer data in spreadsheets.
• Follow up on customer requests to ensure timely resolution.
• Collaborate with internal teams to improve customer satisfaction.
• Prepare customer service reports when required.

Requirements
Education:

• Candidates should possess an OND / HND / B.Sc. in a relevant field.

Experience:

• Minimum of 2 years experience as a Customer Service Representative.
• Proficiency in CRM software.
• Strong knowledge of Microsoft Excel/Google Sheets and spreadsheet management.
• Computer literate with good knowledge of common office applications.

Skils:

• Excellent written and verbal communication skills.
• Strong command of the English language and good linguistic skills.
• Excellent interpersonal, organizational, and problem-solving skills.
• Ability to multitask and work effectively in a fast-paced environment.

Salary
N100,000 - N150,000 per month.

Application Closing Date
27th July, 2026.

How to Apply 
Interested and qualified candidates should send their applications to: careerng@fmragency.com with the Job Title as subject of the email.