Head, Agile Program Delivery Office at Polaris Bank Limited

Polaris Bank was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services to the Nigerian public. The bank commenced services on the same day, having purchased the assets and assumed certain liabilities of the defunct Skye Bank.With a footprint of over 350 branches across the country, Polaris Bank prides itself in delivering exceptional customer experience, leveraging best in class/state of the art Information Communication Technology (ICT). By focusing on ICT solutions across multiple service delivery channels (mobile banking, ATMs, POS and online platforms) Polaris Bank maintains a pivotal role in the Nigerian banking industry, providing customers with simple, convenient and secured banking services.

We are recruiting to fill the position below:

Job Title: Head, Agile Program Delivery Office

Location: Lagos
Job Type: Full Time

About the Role

• The Head, Agile Program Delivery Office ensures technology initiatives across Polaris Bank are delivered on time, efficiently, and in a way that maximizes business value.
• This role directs four functions — Agile Program Management, Scrum/Agile Coaching, Portfolio Management, and Performance Metrics — through specialist leads and coaches.

Key Responsibilities
Agile Program Management Oversight:

• Coordinate delivery across multiple agile teams, managing cross-team dependencies and ensuring program-level alignment
• Escalate and resolve delivery risks that span multiple teams or initiatives

Scrum/Agile Coaching Oversight:

• Ensure agile best practices and ceremonies are consistently applied and continuously improved across delivery teams
• Build organizational agile maturity through coaching and capability-building

Portfolio Management Oversight:

• Own the technology portfolio prioritization process, ensuring alignment with business strategy and available capacity
• Ensure resource allocation and capacity planning decisions maximize return on technology investment

Performance Metrics Oversight:

• Ensure delivery metrics (velocity, quality, throughput) are tracked and reported consistently across teams
• Use delivery data to drive continuous improvement in program execution

Qualifications

• Bachelor's Degree in a relevant field; SAFe, PMI-ACP, or equivalent agile/portfolio certification strongly preferred
• Demonstrated track record running agile delivery or PMO functions across multiple concurrent initiatives, ideally in banking or a large enterprise setting

Core Competencies:

• Agile program and portfolio management (SAFe, Scrum, Kanban)
• Coaching and organizational change leadership
• Financial and capacity planning across a technology portfolio
• Data-driven performance management

Familiarity With Tools (used by the function's teams):

• JIRA, JIRA Align, Rally, VersionOne, Miro, Confluence; JIRA Portfolio, LeanKit; Power BI, Tableau, JIRA Analytics.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online