Service Writer at Iraizickify Buisness Limited

Iraizickify Business Store is a reliable ICT and business support service provider specializing in company and business registration under the Corporate Affairs Commission (CAC) in Nigeria. We are committed to helping entrepreneurs, startups, and established businesses formalize and grow their ventures with ease and professionalism.

We are recruiting to fill the position below:

Job Title: Service Writer

Location: Lagos
Employment Type: Full-time

Responsibilities

• Develop cost estimates, logging needed parts and the time needed for repairs
• Schedule the most appropriate Service Technician for each job
• Convey all necessary information regarding costs, parts, work and Technicians to customers
• Call the customer to arrange appointments
• Meet with customers to discuss their requirements and relay those requirements to the Service Technicians
• Contact customers in the case of additional work to relay the details and extra costs
• Enter the details of repair jobs on the company’s network and prepare repair instructions

Requirements and skills

• A high school diploma or equivalent is preferred with 0-6 years experience.
• Proven work experience as a Service Writer or similar role
• Computer literacy and knowledge of office software programs
• Excellent communication and customer service skills
• Strong record-keeping skills
• The ability to understand and relate technical issues to the service team from customers’ non-technical descriptions.

Salary
N200,000 - N250,000 per month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and Applications to: hr.iraizickifyltd@gmail.com using the Job Title as the subject of the mail.