PalmPay is a next-generation digital bank and fintech platform powering inclusive economic growth in Africa and Asia.
We are recruiting to fill the position below:
Job Title: Phone Collections Officer
Location: Ikeja, Lagos
Employment Type: Contract
Job Summary
- The Phone Collections Officer will be responsible for contacting customers with overdue loan obligations, negotiating repayment arrangements, and ensuring timely recovery of outstanding balances while maintaining a positive customer experience.
Key Responsibilities
- Contact customers regarding overdue loan repayments
- Negotiate repayment plans and follow up on payment commitments
- Educate customers on available payment options
- Maintain accurate records of customer interactions and payment status
Requirements
- Previous experience in collections, customer service, call center, or loan recovery is an advantage
- Strong communication and negotiation skills
- Good record-keeping and attention to detail.
Salary
N100,000 per month.
Application Closing Date
18th July, 2026.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/921177/phone-collections-officer-at-palmpay-limited.html