Customer Success Sales Specialists at Careers Verified Limited (31 Openings)

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Title: Customer Success Sales Specialist

Locations:  Abuja (FCT), Abia, Adamawa, Akwa Ibom, Anambra, Bauchi, Bayelsa, Benue, Cross River, Delta, Ebonyi, Edo, Ekiti, Enugu, Imo, Kaduna, Kano, Katsina, Kebbi, Kogi, Kwara, Lagos, Niger, Ogun, Ondo, Osun, Oyo, Plateau, Rivers, Taraba, and Zamfara
Employment Type: Full-time

Description

• The Customer Success Sales Specialist is responsible for acquiring new customers, nurturing existing client relationships, and ensuring customers achieve maximum value from the company's products and services.
• This role combines sales, customer relationship management, and post-sales support to drive customer satisfaction, retention, renewals, and revenue growth.
• The ideal candidate is customer-focused, target-driven, and skilled at identifying opportunities to upsell and cross-sell while delivering exceptional service.

Key Responsibilities

• Identify and acquire new customers through prospecting, referrals, and outbound sales activities.
• Build and maintain strong, long-term relationships with existing customers.
• Serve as the primary point of contact for customer inquiries, concerns, and support requests.
• Guide customers through onboarding and product/service adoption.
• Ensure customers understand the features, benefits, and value of the company's offerings.
• Monitor customer engagement and proactively address issues that may affect satisfaction or retention.
• Identify opportunities for upselling, cross-selling, and account expansion.
• Achieve individual sales, retention, and customer satisfaction targets.
• Conduct product demonstrations, presentations, and customer training sessions where necessary.
• Collaborate with internal teams, including Sales, Operations, Marketing, Product, and Customer Support, to resolve customer issues promptly.
• Maintain accurate customer records, sales activities, and pipeline updates using CRM systems.
• Gather customer feedback and provide insights to improve products, services, and customer experience.
• Follow up on leads, renewals, and inactive customers to maximize business opportunities.
• Prepare periodic sales and customer success reports for management.

Requirements

• Bachelor's Degree / HND in Business Administration, Marketing, Sales, Economics, or a related field.
• 1 year of experience in sales, customer success, account management, or business development.

Required Skills:

• Customer relationship management
• Sales and negotiation skills
• Excellent communication and interpersonal skills
• Active listening and problem-solving abilities
• Presentation and product demonstration skills
• Customer onboarding and account management
• Time management and organizational skills
• Data analysis and reporting
• CRM proficiency
• Conflict resolution and complaint handling
• Team collaboration
• Business development mindset
• Adaptability and resilience.

Application Closing Date
9th August, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online