Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Title: Operation & Growth Manager
Location: Lagos
Employment Type: Full-Time (Hybrid)
About the Role
- We are seeking an experienced Operations & Growth Manager to oversee daily cleaning operations, supervise staff, ensure service quality, manage client relationships, and drive business growth for a fast-growing cleaning services company.
Key Responsibilities
- Manage daily cleaning operations and staff schedules.
- Recruit, train, and supervise cleaning personnel.
- Conduct site inspections to ensure service quality standards.
- Serve as the primary contact for clients and resolve complaints promptly.
- Respond to enquiries, prepare quotations, and convert leads into customers.
- Drive client retention, referrals, and repeat business.
- Monitor inventory, equipment, and operational expenses.
- Prepare and submit regular operational and performance reports.
Requirements
- Bachelor's Degree or equivalent qualification.
- 3 - 5 years' experience in the cleaning industry.
- Proven experience in operations management or staff supervision.
- Strong leadership, communication, and organizational skills.
- Experience in customer service and business development.
- Proficiency in Microsoft Office and Google Workspace.
Salary
Up to N350,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their updated CV to: cv@ascentech.com.ng using "OGM 14" as the subject line of the email.
https://www.hotnigerianjobs.com/hotjobs/922565/operation-growth-manager-hybrid-at-ascentech-servi.html