Siemens is an Integrated Technology Company. The business activities of our Energy, Health Care, Industry, and Infrastructure & Cities Sectors have enabled us to capture leading market and technology positions worldwide. Technological excellence, innovation, quality, reliability, and international focus have been our hallmarks for 165 years, making us strong and linking us to our shareholders, employees, and customers as a partner of trust.
We are recruiting to fill the position below:
Job Title: Technical Expert, Distributed
Location: Port Harcourt, Rivers
Employment Type: Full-time
Job Summary
- As a Technical Expert – Technical Support, you will serve as the primary technical focal point for assigned customers and field service activities within the Distributed Products portfolio.
- You will provide first-line technical support, coordinate outage preparation and execution, analyze equipment performance, and support field teams in resolving complex technical issues.
- Working closely with Product Competence Centers, Service Engineers, and Field Service Representatives, you will help improve equipment reliability, optimize maintenance strategies, and identify service growth opportunities while ensuring high levels of customer satisfaction.
How You'll Make An Impact
- Act as the Tier 1 technical support focal point for assigned customers, Service Engineers, and Field Service Representatives
- Take ownership of technical issues and coordinate timely resolution with Product Competence Centers and engineering specialists
- Support troubleshooting activities and return-to-service efforts during planned and unplanned maintenance events
- Develop tailored outage plans based on equipment condition, customer operational history, and fleet experience
- Provide technical guidance during outage execution, inspections, commissioning activities, and troubleshooting interventions
- Monitor equipment availability and reliability by analyzing operational performance and maintenance data
- Review oil analysis reports, RDS alerts, and diagnostic reports to assess equipment health and recommend corrective actions
- Track and communicate technical bulletins, fleet advisories, and engineering recommendations
- Review Field Service Reports to ensure technical quality, consistency, and completeness
- Capture lessons learned and contribute to continuous improvement of outage execution and fleet reliability
- Support project planning, overhaul preparation, scope definition, risk assessments, and repair recommendations
- Provide technical support during customer discussions, proposal development, modernization initiatives, and service opportunity identification
What You Bring
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Power Engineering, or a related engineering discipline
- Experience in Field Service, Technical Support, Service Engineering, Maintenance Engineering, or a similar industrial environment
- Strong technical knowledge of rotating equipment, particularly gas turbines and auxiliary systems
- Ability to interpret technical documentation, maintenance reports, operational data, and diagnostic findings
- Strong troubleshooting, analytical, and problem-solving capabilities
- Experience supporting maintenance planning, outages, or reliability improvement initiatives is highly desirable
- Excellent communication and stakeholder management skills
- Fluent English, both written and spoken
- Willingness to travel occasionally to customer sites when required
Soft Skills:
- Strong analytical and critical thinking skills
- Customer-focused mindset with excellent relationship management abilities
- High level of ownership and accountability
- Strong organizational and coordination capabilities
- Excellent communication and collaboration skills across cross-functional teams
- Ability to prioritize multiple technical issues in a fast-paced environment
- Proactive approach to continuous improvement and knowledge sharing
- Adaptability within a global and multicultural organization.
Application Closing Date
Not Specified.
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