Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets — at the core of which is our SaaS based electronic medical records/hospital management information system (EMR/HMIS).
We are recruiting to fill the position below:
Job Title: Field Officer
Location: Lagos
Description
- The Field Officer will be responsible for overseeing field activities, ensuring that project objectives are met on the ground.
Responsibilities
- Identify, engage, and onboard eligible healthcare facilities, including hospitals, pharmacies, and laboratories.
- Guide facilities through the onboarding process, ensuring all required documentation is accurately completed and submitted.
- Execute assigned field activities in line with project timelines and operational objectives.
- Coordinate verification and other implementation activities to support successful facility onboarding.
- Provide ongoing support to participating facilities and resolve issues by escalating them where appropriate.
- Build and maintain strong relationships with healthcare providers and key decision-makers.
- Conduct sensitization and awareness sessions.
- Serve as the primary point of contact for enquiries throughout the onboarding journey.
- Maintain accurate records of field engagements, onboarding activities, and facility interactions.
- Submit timely reports on activities, onboarding progress, challenges, and key insights.
- Ensure all activities comply with established processes, quality standards, and regulatory requirements.
- Maintain professionalism, integrity, and confidentiality in all interactions with healthcare providers.
Requirements
- Bachelor’s Degree in Public health, Nursing, Community Health, Social Sciences, or a related field.
- Minimum of 2 years relevant experience in Field sales, community engagement, or healthcare outreach, training and implementing projects that involve digital technology
- Strong technical skills, with the ability to troubleshoot issues and provide user support.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse communities.
- Ability to work independently, manage multiple tasks, and adapt to changing circumstances.
- Knowledge of data privacy standards and best practices.
- Existing networks within the healthcare sector is an advantage.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/923420/field-officer-at-helium-health.html