Angelo Consults - Our client, a player in the ‘Dance/ Studios’ industry, requires a qualified professional to provide secretarial, clerical and administrative support between the company, departments, employees and clients; ensuring that the proper channels are maintained in communication in an effective and efficient manner.
We are recruiting to fill the position of:
Job Title: Front Desk Manager
Location: Lagos
Job Functions
- Customer Relations and Visitation Management
- Responsible for welcoming and greeting visitors either in person or on the telephone; answering or referring inquiries.
- Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.
- Relate with customers by telephone or in person to provide information about the company’s products and services and also obtain details of complaints.
- Refer unresolved customer grievance to designated departments for further investigation.
- Welcomes on-site clients, determines nature of business, and announces visitors to appropriate personnel.
- Monitors visitor access, monitoring logbook and issuing of visitor badges when required.
- Answers questions about organization and provides callers with address, directions and other information.
- Maintaining good relationship with both internal and external customers.
- Perform other related duties as required
Educational Qualifications
- Ordinary National Diploma (OND) or Equivalent: Art, Administration, Sciences or Social Science related courses.
Relevant Experience
- Minimum of 0 - 3 years relevant experience.
- Good phone skills, professional demeanour, previous customer service experience strongly desired.
Application Closing Date
23rd June, 2016.
How to Apply
Interested and qualified candidates should send their Application letter and CV's to:
[email protected] Kindly place your cover letter in the body of your email. Kindly quote - Front Desk Manager in the subject area of your email.