DP World - We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,100 employees spanning 74 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
We are recruiting to fill the position below:
Job Title: Workshop Manager
Location: Ibadan, Oyo
Employment Type: Full-Time
Job Context
- The primary objective of the Workshop Manager is to optimize workshop operations, with a specific emphasis on reducing vehicle downtime.
- This involves meticulous planning and implementation of preventive maintenance, coupled with the strict adherence to best practices.
- The role includes leadership responsibilities to ensure efficiency, timely repairs, and comprehensive documentation of spare parts usage.
- The overarching goal is to enhance overall workshop productivity, minimize downtime, and consistently deliver high-quality service to customers
Key Performance Areas
- Ensure workshop procedures & systems are known to all staff and strictly followed during repairs of vehicle as well as maintaining documentation.
- Ensure workshop procedures & systems are known to all staff and strictly followed during repairs of vehicle as well as maintaining documentation.
- Review VOR/VBD initial faults reported, and others identified by technicians and inspect the quality of repairs before the release of vehicles.
- Coordinate scheduled maintenance and drive compliance with utmost zest in line with the OEM & ERP requirements.
- Continuously monitor repair time & repair quality and ensure the KPI (EBTS & RFT) targets are achieved.
- Ensure customer focus-oriented culture among the team and maintain good relationships with customers.
- Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.
- Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
- Participating in various meetings (customer, internal and external) and providing comments/ opinions on technical matters affecting or concerning the trailers/ vehicle under your control.
- Facilitate right action on all accident and incident related issues in the location.
- Ensure proper documentation of all maintenance activities.
- Ensure Workplace Safety and Health (HSE) policies, procedures and regulations are followed.
- Manage annual budget for the department.
- Manage workshop's performance in achieving Key Performance Indicators (KPIs).
- Provide advice and technical assistance to team members.
- Inspect spare parts at the receiving section for quality and sign-off.
- Ensure the workshop observes all warranty process conditions.
- Guiding & motivating productive staff to improve productivity & efficiency.
- Monitor and control workshop expenses.
- Respond to customer calls / complaints / VBDs within the shortest time possible
- Monitor & measure staff performance and productivity. Share report as when needed.
- Conduct regular meetings with all stake holders; Technicians, Drivers, internal & external customers to encourage feedback from them and to share information.
Qualifications Required
- NSE, COREN
- B.Engr. (Mechanical) or any other accredited certification will be an added advantage.
Experience and Skills Required:
- Minimum 5 years’ experience in a Truck and Trailer Workshop or related field.
- Experience with all make and Models of trucks.
- Experience in the transportation of all materials and/ or structure of Trailers.
- Sufficient all-round Trailers experience also required.
- Experience on specifications & building of Trailers.
- Steel and Steel-related material knowledge.
- Experience in interacting professionally with clients on a senior level.
Application Closing Date
Not Specified.
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