Retail Manager at Smart Partners Consulting Limited (SPCL)

Smart Partners Consulting Limited(SPCL) is an indigenous consulting firm poised on the business model of collaboration to provide professional services of Human Resources and Business Strategy to different companies in various sectors of Nigeria’s economy. It was incorporated in July 2013. Our idea of collaboration and partnership involves the synergy of tested experts in the market place to research, identify and proffer solutions to the ever dynamic needs of our clients.

We are recruiting to fill the position below:

Job Title: Retail Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• The Retail Manager is responsible for driving the commercial performance, operational excellence, and profitability of assigned retail outlets.
• The role develops and executes retail growth strategies, optimizes store performance, ensures exceptional customer experience, and leads high-performing teams to achieve sales, inventory, and operational objectives while protecting the company's brand standards.

Key Responsibilities

• Develop and execute retail strategies to drive revenue growth, market share, and profitability.
• Lead the overall performance and daily operations of assigned retail outlets.
• Monitor sales, customer trends, and operational KPIs, implementing initiatives to improve business performance.
• Build, coach, and manage high-performing retail teams through effective performance management and talent development.
• Ensure superior customer experience and consistent brand execution across all stores.
• Oversee inventory planning, stock optimization, shrinkage control, and product availability.
• Drive visual merchandising excellence and effective execution of promotional campaigns.
• Manage store budgets, operational costs, and cash controls to maximize profitability.
• Ensure compliance with company policies, regulatory requirements, and operational standards.
• Collaborate with Commercial, Supply Chain, Marketing, and Finance teams to improve retail performance and execute growth initiatives.

Key Performance Indicators (KPIs)

• Sales and revenue growth
• Gross margin and store profitability
• Like-for-like sales growth
• Customer satisfaction and retention
• Inventory accuracy and stock availability
• Shrinkage and stock loss
• Employee productivity and engagement
• Operational compliance and audit scores

Qualifications 

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
• 7–10 years' experience in retail operations, with at least 3 years in a managerial role.
• Proven track record of delivering sales growth, operational excellence, and team leadership in a retail environment.

Core Competencies:

• Commercial & Business Acumen
• Retail Operations Management
• Sales & Profitability Management
• Leadership & Talent Development
• Inventory & Supply Chain Management
• Customer Experience Management
• Data Analysis & Performance Reporting
• Strategic Planning & Execution
• Financial Management
• Stakeholder Management
• Decision-Making & Problem Solving
• Results Orientation.

Application Closing Date
31st July, 2026.

How to Apply
Interested and qualified candidates should send their Applications to: talent@smartpartnersng.com using the Job Title as the subject of the email.